ABN AMRO Opts Verint Workforce Management™ to Enhance Customer Engagement Processes
- 9 years 10 months ago
- Infrastructure
Verint® Systems announced that one of the Netherlands’ leading financial services organisations, ABN AMRO, is using its Verint Workforce Management™ software to enhance customer engagement processes. Leveraging the Verint solution, ABN AMRO has met an ambitious target of providing contact with an agent within 40 seconds of an enquiry 90 percent of the time. The WFM software also has helped increase employee satisfaction by up to 20 percent, as...
Misys Taps Interact for Centralised and Integrated Intranet Platform
- 9 years 10 months ago
- Infrastructure
Misys, a global financial software company, has selected Interact, an intelligent cloud based intranet platform, to better connect its global workforce and unlock hidden knowledge stored within the organisation. By implementing Interact, the firm hopes that content will be more readily accessible and engagement with content will increase, improving employees’ effectiveness in their duties and their commitment to the business culture.
Minister Supports Prompt Payment Code and Success in Changing Payment Culture
- 9 years 10 months ago
- Payments
New measures to support the Prompt Payment Code (PPC) and drive a culture of better payment practice have been confirmed in a letter to PPC signatories from Margot James, Minister for Small Business and Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM).
People More Concerned about Online Financial & Medical Records Being Hacked than Private Family Details
- 9 years 10 months ago
- Security
Centrify, the leader in securing enterprise identities against cyberthreats, today released findings from its 2016 Consumer Trust research study that examined consumer attitudes toward hacking, including what information people most fear being hacked, how often people change their passwords and how aware they are when a hack does occur.
Vigiglobe launches TRIGGR
- 9 years 10 months ago
- Infrastructure
Vigiglobe, the specialist in real-time social media analytics, launches TRIGGR.
Teradata Delivers Hybrid Cloud with New Technology Advancements
- 9 years 10 months ago
- Hybrid clouds
Teradata, a leading analytics solutions company, is delivering on the promise of Hybrid Cloud with new technology advancements that provide extreme flexibility, resource agility and analytic freedom. Teradata is breaking down the borders of yesterday’s single system, single technology analytics and empowering companies to analyse data where they want, when they want, and across the
C2FO Investigates SMEs Focused on Growth Despite Brexit in Europe and US Elections
- 9 years 10 months ago
- Investment Management
C2FO, the world’s market for working capital®, today announced the results of its annual Working Capital Outlook Survey, which found that the majority of small and medium sized businesses (SMEs) are more concerned about competition from emerging markets and higher interest rates than the effects of Brexit and the upcoming US presidential elections. Despite these concerns, SMEs are focused on long-term growth and adopting alternative financing...
Neyber Welcomes Dionne Lewis Appointed as Head of Marketing
- 9 years 10 months ago
- People Moves
Neyber, a provider of financial employee benefits, today announces the appointment of Dionne Lewis to the newly created role of Head of Marketing. Dionne joins the award-winning Neyber team having successfully driven forward Aon's Employee Benefits market leading EB propositions for the past 6 years. Whilst at Aon, Dionne managed teams charged with planning and executing marketing strategies for Aon's On-line Benefits platform BigBlue, Health...
Argentina’s CSD Joins SWIFT to Enhance the Nation’s Capital Markets Revitalization
- 9 years 10 months ago
- Financial
SWIFT announced that Argentina’s CSD, Caja de Valores, is now fully operational directly on its network. In an effort to increase efficiency and resilience in Argentina’s capital markets, the CSD is executing all its international transactions via SWIFT.
RIMES Unveils First Buy-Side Compliance Surveillance Solution for Market Abuse Regulation
- 9 years 10 months ago
- Security and Compliance
RIMES, the leading provider of managed data services for the buy-side, is today announcing the launch of RegFocus, the first buy-side monitoring and detection solution for the Market Abuse Regulation (MAR). It is designed to meet regulatory obligations under MAR and many other surveillance regulations, reducing buy-side firms’ risk of insider dealing and market manipulation.
Lombard Risk Releases AgileCOLLATERAL
- 9 years 10 months ago
- Security and Compliance, Securities Services
Lombard Risk Management, a leading provider of integrated collateral and regulatory reporting solutions is launching AgileCOLLATERAL, a cloud-based collateral management system which offers the functionality of its market-leading COLLINE solution in a modular, light touch delivery format.
GFT partners Fidor AG
- 9 years 10 months ago
- Banking
Together toward the future of digital banking. Effective immediately, Fidor AG and GFT Technologies SE have reinforced their cooperation and signed a strategic partnership agreement to focus on developing mobile financial and banking apps, as well as the related sales and marketing. It’s an initial step to shape the next generation of digital banking within a strong network. One main pillar will be GFT’s Digital Innovation Labs, where both...
ImpulsePay Named Leading Mobile Payments Provider in the The Sunday Times Hiscox Tech Track 100
- 9 years 10 months ago
- Payments
ImpulsePay has once again been listed as the leading mobile payments provider in the The Sunday Times Hiscox Tech Track 100. The company, that provides specialist mobile payment solutions for a range of industries, including publishers and the charity sector, was listed as the 12th fastest growing technology business in the UK.
VocaLink appoints Don Chow to lead Business Development in Asia Pacific
- 9 years 10 months ago
- People Moves
VocaLink, the global payment partner to banks, corporates and governments, today announced that Don Chow has joined the firm as Senior Vice President, Asia Pacific. Based in Singapore, Don will be responsible for business development throughout Asia Pacific, working across the full range of VocaLink products.
Habito Unveils the World’s First AI Mortgage Advice Chat Bot
- 9 years 10 months ago
- Risk Management, Infrastructure
UK tech startup, habito, has launched the world’s first artificially intelligent Digital Mortgage Adviser (DMA) allowing millions of consumers to discuss their mortgage needs from any connected device, 24/7, without requiring a human broker.
