Deliver a Consistent and Seamless Customer Experience Across All Customer Touchpoints

Deliver a Consistent and Seamless Customer Experience Across All Customer Touchpoints

01.09.2020 01:17 pm

Path Solutions

Brief Summary

Path Solutions’ Internet Banking solution is an intuitive, interactive, modern, and fully responsive web-based application with customer-centric, simple, and easy to use digital banking services that meet retail, SME, and corporate banking needs. The solution enables banks to build and maintain a strong digital presence by providing a relevant, simplified, and personalized user experience designed around real-life customer journeys, allowing banks to decrease operational costs, increase profitability, and drive revenue and business growth.

Being Omnichannel in nature, our unified solution works in conjunction with other self-service channels such as mobile, ATM, and kiosk, offering customers a consistent view of their finances with the ability to initiate a transaction on any internet-connected device and complete it on another channel.

Core Functions

  • Digital onboarding
  • Online self-registration
  • Current, savings and fixed maturity accounts management
  • Account statements and transaction history
  • Beneficiary management
  • Fund transfers (intra-bank, local, international)
  • Instant and scheduled (one-time and recurring) transfers
  • Bill, utility and bulk payments
  • Facilities and loans management
  • Financing management
  • Card management (block/unblock card, re-issue card, reset card PIN, request for new card PIN, update card limit)
  • Corporate internal administration & group management            
  • Authentication matrix & approval workflow
  • Product and service requests (credit cards, new accounts, cheque books, pay orders, lost documents, trade finance documents and financing).

Key Features

Omnichannel Enabled

Delivers a consistent and seamless customer experience across all customer touchpoints

Open Platform Design

Easy and seamless integration with any core banking and 3rd party systems through web services and open APIs

Fully Responsive Web Design

Adapts to different screen sizes and resolutions by providing fluid and flexible layouts

Customizable Presentation Layer

Allows banks to fully customize their applications’ forms, layouts, design, and themes

Save As Draft (Save Progress)

Allows a customer to save his progress and resume later on any other supported channel

Unified Banking Platform

Provides a comprehensive set of functionalities and features targeting different BFI segments

Cross-Platform & Cross-Browser Compatibilities

Supports different platforms, devices, and browsers

Seamless Integration

Seamless integration with any core banking and 3rd party systems through web services and open APIs

Powerful Central Administration Portal

Allows banks to administer and monitor the whole solution in addition to managing applications centrally.

Major Benefits

  • Rapid time to market
  • Quickly respond to market changing conditions and regulations
  • Deliver and grow your digital footprint faster and more efficiently
  • Eliminate friction and thus improve user experience
  • Offer customer-centric, secure, fast, and easy-to-use digital banking services
  • Deliver a simplified, personalized, consistent and seamless customer experience anywhere, anytime
  • Reduce operational costs, and improve business processes’ efficiency
  • Increase customer loyalty and retention by making it easy and pleasant for customers to bank with you.

Pricing

For more details about our Internet Banking solution and pricing, email sales@path-solutions.com

 

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