IPsoft announced today that one of Sweden’s largest banks, SEB will integrate Amelia into its customer service operations around year end. The Swedish bank will be the first in the industry to embrace IPsoft’s cognitive technology in order to deliver an enhanced customer experience for its million-strong client base in Sweden using local language. The decision to place Amelia in the front office builds on the successful first phase deployment of Amelia in an internal IT Service Desk supporting SEB’s 15,000 strong workforce.

Lotta Lovén is appointed Head of Digital Banking in Swedbank (STO:SWEDA) (OSE: SWED) (LSE:SWK). The function was created in the spring of 2016 and was given the task to develop the bank’s digital channels and increase the rate of innovation. Lotta Lovén comes from a position as acting co-head of the same unit.

In May of 2016 Swedbank announced the creation of a new Group function, Digital Banking, with the aim to ensure that Swedbank reaches its strategic objectives. Digital Banking’s role in Swedbank will be to drive digital development, transformation and innovation.

Digital customer service platform, Brand Embassy, has agreed a partnership with global technology and CRM specialists, Avaya, in order to better address a major shift to digital customer interactions in Europe.

The partnership was announced at the Avaya Forum 2016, which took place in Prague in September, by Brand Embassy CEO, Vit Horky, and Avaya Global Account Manager, Patrik Monari.

Sberbank clients, holders of Mastercard cards, can now use Apple Pay, which will let them make secure and convenient contactless and online payments.

“Mastercard is a technology leader and we are committed to bringing innovations to the Russian market and by doing so, we get Russia to the digital future. With the launch of Apple Pay cardholders have a safe, easy and private way to pay for everyday purchases with their favorite devices – when, where and how they want,” − said Alexey Malinovskiy, Head of Mastercard Russia, Kazakhstan, Belarus, and Armenia.

Before you read this post, have a look at this video:

We all recognize Super Mario World from Nintendo. But this video is a peculiar one: Mario is not being controlled by a human player. This Mario is a machine playing against another machine: the one originally designed by Nintendo.

Aztec Exchange, a global supplier of invoice finance products and services, today announced the launch in Spain of its early payment solution ePayMe (payme.cloud/es/) through Grupo SERES, reaching their 6,000 SME clients. With this partnership, Aztec continues to grow its position among European SMEs seeking early payment – a nearly €1.6 trillion market.ⁱ

JPMorgan Chase honours Delphix, the leader in data virtualisation, for its revolutionary approach to data management by inducting the company into the JPMorgan Chase Hall of Innovation. This accolade is selected internally by JPMorgan Chase technology leadership, to celebrate innovative products that have made a strong positive effect on the business. The award was presented at J.P. Morgan's Eighth Annual Technology Innovation Symposium, held in Menlo Park, California.

As we edge ever-closer to January 2018, the finer details of MiFID II are yet to fully surface, particularly with regard to RTS 22 and the rules around transaction reporting – undeniably one of the larger pieces of the new regulation. There is still much work to do when it comes to finalising the detailed requirements and the Level 2 RTS are still not published in the Official Journal.

Numerex Corp, a leading provider of enterprise solutions enabling the Internet of Things (IoT), today announced their partnership with Sensile Technologies, a leading provider of solutions for remote monitoring of tanks and meters for the oil & gas industry, to distribute exclusively in North America the intrinsically safe NetrIS^® 3G tank monitoring device for hazardous liquids, particularly propane.

American International Group, Inc announced that Peter Y. Solmssen will join AIG as Executive Vice President and General Counsel on October 18. Mr. Solmssen will oversee the Global Legal, Compliance, Regulatory and Government Affairs functions, and will report to Peter D. Hancock, AIG President and Chief Executive Officer. He will also serve as a member of AIG’s Executive Leadership Team, and participate in all strategic and policy decisions affecting the company’s operations.