If asking what should we do about the Fintech disruption is the wrong question, what’s the right question?
I would claim it is how can we change the bank to be a Fintech platform? A good illustration of this is HSBC and its past, present and future.
Under John Bond, HSBC became a global financial behemoth, in the same vein as Citigroup. Both banks had visionary leaders – John Bond and Sandy Weill – and aspired to offer universal banking globally. The we can be all things, to all people, everywhere model of banking.