- 29.06.2018 07:00 am
Pipedrive Inc., the leading sales pipeline software and CRM of choice for over 70,000 companies, today launched a new Pipedrive for Financial Services solution equipped to greatly optimize financial sales activities. Born from a partnership with fintech solutions provider Performance Insights Inc., the cloud-driven SaaS tool combines remarkable ease of use with unrivalled features and customization.
Calligo, the data optimization and privacy specialist, has today (1 May 2018) announced it has acquired Mico Systems, a Canadian specialist in outsourced IT management for small-to-medium-sized clients.
Sageworks, a Raleigh, N.C., headquartered firm that offers lending, credit risk and portfolio risk solutions to U.S. banks and credit unions launched an integration with the Salesforce.com, inc.™ customer relationship management (CRM) platform. Institutions may be using this CRM for sales, service and marketing operations, and with the new integration with Sageworks, institutions can simplify information sharing between lending, credit and... more
Bpm’online recognized as a Strong Performer for its Sales Force Automation offering by independent research firm
The report notes that “bpm’online provides solid core persona support” Bpm'online, who provides unique synergy of BPM technologies and CRM to empower organizations to accelerate their time-to-strategy execution, is thrilled to announce that it has been positioned as a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q2 2017 by Forrester Research.
- 03.07.2017 10:30 am
An African record has been set for the FICA process which used to take anywhere from two days to two weeks. It is now completed within three minutes thanks to an innovative South African’s fintech startup, ThisIsMe.
Diebold Nixdorf, the leader in driving connected commerce, and Samsung SDS America ("Samsung") are teaming up to showcase how integrating advanced mobile technology—such as facial recognition—and the self-service channel can lead to enhanced security and an improved consumer experience. The companies will jointly demonstrate the mobile-based biometric authentication approach at this year's Digital Banking conference in Austin, Texas, June 12-14
Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises, today at PegaWorld announced that it has deepened its relationship with Amazon Web Services (AWS) to give custome
- 12.04.2017 07:30 am
For those organisations that still see Artificial Intelligence (AI) as an emerging technology that they probably don’t have to start thinking about yet, customer contact technology specialist Sabio has a wake-up call: AI is here already and busy powering many of the best practice customer journeys.
Today Motion AI, the major chatbot building platform that services global consumer brands including Kia, Fiverr, Sony, Wix and many more, unveiled the first-ever chatbot store, Bot Store. Bot Store is a marketplace built on top of Motion AI's leading visual bot-building platform that offers turn-key templates for many chatbot use cases including customer service, meeting scheduling and surveys.
Folksam and Tieto continue to develop their partnership with an outsourcing agreement under which Tieto takes over the responsibility for Folksam’s IT operations in Östersund, Sweden. The agreement includes that Folksam IT operations employees in Östersund will be offered employment within Tieto. This will further strengthen Tieto's position in the Swedish market and will add valuable expertise in application management and consulting services.
ZTE Corporation was announced No. 1 in the World Intellectual Property Organization's latest annual list for patent applications. It also reflects the company's increased focus on research and development of next-generation technologies including 5G, network virtualization, cloudification, and the Internet of Things.
Today Veeva Systems has announced new integration between Salesforce Marketing Cloud and Veeva CRM. As well as support for Salesforce Service Cloud with Veeva Vault. The companies are building upon their long-standing partnership to help life sciences deliver a more coordinated and consistent experience for healthcare professionals.
Gini has chosen data-aggregation specialist eWise to deliver Hong Kong’s first ever customer relationship management platform to create customer loyalty programs through the secure aggregation of end-user’s credit cards and bank accounts.
- 07.03.2017 09:30 am
Pegasystems Inc., the software company empowering customer engagement at the world's leading enterprises, today announced new artificial intelligence (AI) and robotic automation capabilities in its customer relationship management (CRM) offerings that enable businesses to optimise their sales and customer service effectiveness with desktop analytics and machine learning.