Ahead of the upcoming Forrester CX Europe event taking place (15th & 16th Nov), Financial IT caught up with Mr Daniel Heck, Senior Director of Marketing EMEA to understand how technology is enhancing customer experience within the financial industry.

How has the digital revolution impacted on the finance industry and what’s that meant for customer experience?

Senjō Group, a privately held investment firm, unveiled today its new global headquarters in Singapore. The leading financial technology investor has leased the entire 56th floor of One Raffles Place in Singapore’s Central Business District.

On Thursday, November 10, IT giant IBM will present its vision of blockchain development in Russia and the world. Vladimir Alekseev, leading client technical architect, will offer a review of the most inspiring projects, based on this technology.   

IBM is one of first companies that have got to the top of the tree of developments based on blockchain, a decentralized block chain, containing data transfer information. IBM analysts are sure: the next year, 15% of world banks anyhow will use blockchain services.     

 Vermilion Software, the leading supplier of client reporting and communications software, today announces its victory at the Funds Europe awards for the second successive year. 

The honour, for ‘European Operations & Technology Provider of the Year – Back and Middle Office’, was received at the Tower of London on 3 November.

 As Kickstart Accelerator hosts its Investor and Final Demo Days, it also announces five Proof of Concepts (PoCs) between some of the programme’s corporate partners, including UBS, Credit Suisse, PwC, Swisscom and Raiffeisen Switzerland, and some of the 30 participating start-ups, from the programme’s four verticals; Fintech, Smart & Connected Machines, Future & Emerging Technologies and Food.

Five PoCs Confirmed with Leading European Corporates

Chase announced today that Walmart (NYSE: WMT) will accept Chase Pay® on Walmart.com, within the Walmart mobile application and in its stores through the Walmart Pay app.

Uber, the ride-sharing app that allows users to request safe, reliable and affordable rides with just a tap, in partnership with Bankaool, the first Mexican online bank, and Mastercard, the industry leader in electronic payments, announced the launch of Uber Bankaool Debit Card, an innovative solution that offers an alternative way to pay for rides, using a mobile banking app.

This document is intended towards Banks, Financial Regulatory Authority and the Information technology organizations, who are working towards the innovative solution providing for the financial ecosystem.

This document also will provide an innovative solution for an individual, Small Corporate, Proprietary and Partnership organizations, who are unable to manage their financials effectively and efficiently.

eCurrency Mint Limited (eCurrency) announced today that it has partnered with Banque Régionale de Marchés (BRM) to provide a digital currency in the West African Economic and Monetary Union (WAEMU). BRM will issue the digital tender, eCFA, in compliance with e-money regulations of Banque Centrale des Etats de l’Afrique de l’Ouest (BCEAO), the Central Bank of WAEMU. This secure digital instrument can be transacted across all existing payment platforms and will be equivalent in value to physical legal tender.