Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market.

By JR Lowry, EMEA head of State Street Global Exchange

As 2017 unfolds, we continue to be in the midst of a high-change period in financial services, with the evolution of technology teetering on the edge of radically re-shaping the entire industry.

The period of hype surrounding the term, ‘big data’ has given way to a more measured reality, however, ‘data’ and ‘digitisation’ are increasingly defining our day-to-day working lives.

By Stacy Gorkoff, VP, Marketing​ at INETCO Systems Limited​

Banks operate in a world of time-sensitive opportunities. From a customer perspective, instant notification and interaction with their financial institutions is becoming the expected norm, especially for millennials. From an operational and security perspective, the speed of reaction affects not only customer experience, but also reputation and profitability. This is why the notion of real-time is becoming more important.

By Simon Streat, VP of Product Strategy at Bolero International.

Tampering with paper documents remains the most common type of fraud, either to legitimise a fraudulent transaction or to use completely false information to raise finance. Earlier this year, for example, it was reported that an employee at China Citic Bank’s Lanzhou city branch allegedly conspired with others to fake trade finance bills that were used as collateral to obtain a bankers’ acceptance, which was later sold several times at discounted prices, leading to a $147 million problem.

Security and data integrity are critical to the global financial services sector, and Hungarian-based K&H Bank is no different. It is one of the biggest commercial banks in Hungary as member of the KBC Group, and operates in many countries, with more than 200 branches in Hungary. As well as conventional retail and corporate banking products, it provides premium banking services, investment fund management, leasing, life insurance, property and liability insurance and securities trading.

An interview with Katherine Kostereva, bpm’online CEO and Managing Partner.

Financial IT: How would you describe bpm’online?

Citi Private Bank welcomes Stephen V. Prostor as a Private Banker of the New York team. He will report to Ida Liu, Global Market Manager – Metro NY. In this position, Mr. Prostor will provide wealth management services to clients in New York, focusing on the Financial Sponsor market. 

Chase will launch later this year a self-serve online mortgage platform that offers simpler and faster loan process for consumers. It will allow customers to track a loan application through closing entirely online or from any mobile device. 

Chase’s new platform will help empower more consumers to manage their loan application while continuing to offer the full service of Chase’s branch and call center network. Customers now have even more choice when seeking advice from a Chase loan officer at any point in the process, whether it’s in-person, on the phone, or online.

OpenLink is a leading provider of trading, treasury and risk management solutions for the energy, commodities, corporate and financial service industries, has received the prestigious Central Banking Award 2017.