Retail Banking

Nice and BCG Team Up to Transform Customers' Omni-channel Experience

This combination of strategic expertise and powerful technology will enable organisations across numerous industries to achieve significant business results by making improvements in the following areas: • Customer operations efficiency: By leveraging NICE Call Volume Optimisation, organisations can proactively address customer needs to enhance satisfaction and brand loyalty Read more »

Compass Plus is PCI DSS version 3.1 Certified

Compass Plus, an international provider of retail banking and electronic payments software to processors and financial institutions, has announced that its processing centre has been recognised as fully compliant with PCI DSS version 3.1. Read more »

Google Launches Android Pay Loyalty Programme

Google announced of testing a loyalty programme, tempting people to use Android Pay with the promise of a free Chromecast media streaming dongle. Quietly rolled out to some Android Pay users in the US last week, the Tap 10 programme sees rewards handed out for making contactless mobile payments. For those picked, the first, second and sixth payment taps each earn a free Google Play Music song, while the 10th tap - which must be carried out by... more Read more »

Retail Banks Up Investments in Innovation to Stay Ahead of Start-up Rivals: Infosys Finacle-Efma Study

 Infosys Finacle, part of EdgeVerve Systems, a product subsidiary of Infosys (NYSE: INFY), and Efma, a global not-for-profit organization promoting innovation in retail finance today launched the seventh annual study of ‘Innovation in retail banking’. According to the research, 84% of retail banks have increased their investments in disruptive technologies and innovative services this year to deal with a surge in new industry competitors. Read more »

Compass Plus achieves outstanding results in PayX report

Compass Plus, an international provider of retail banking software and electronic payments systems to financial institutions and processors, has been ranked highly in the PayX 2015/2016 Acquiring and Switching Vendor Comparison Report for its TranzWare product suite. The report also rated TranzWare amongst the top three in terms of product capability and Compass Plus as a leader in customer experience, demonstrating the company’s strong position... more Read more »

CR2 is cementing its experience in the Nigerian financial market

Access Bank, issued with its first banking licence in 1988, is currently ranked as one of Africa’s top 20 banks. With 5 million retail customers and over 1,500 ATMs, Access Bank understands the importance of the self-service channels in supporting Nigeria’s retail banking growth. As such, they sought a solution which would allow them to launch the right product, in the right place, at the right time which can only be achieved through a true... more Read more »

CR2 signs new bank in the Armenian financial market

BankWorld designed by CR2 will enable Ameriabank to offer banking solutions available 24/7 via the self-service channels including the ATM and Kiosk network as well as the Internet and Mobile Banking channels. This will be a new world in the Armenian financial market as all remote banking channels will be unified in a single platform providing clients with maximum convenience and standardising access to all services via any remote banking... more Read more »

UK credit checking startup Ormsby Street launches in Italy

Fintech startup Ormsby Street has launched its innovative credit-checking tool CreditHQ in Italy, as part of a new partnership with one of Italy’s biggest and most-used banks. Read more »

MarketInvoice to expand access to retail investors with £6 million investment

MarketInvoice, a P2P platform for small business lending, has raised £6 million in its first round of financing as part of an effort to attract retail investors. Launched in 2011 and based in London, MarketInvoice has traded £475 million across the platform - which provides invoice-backed working capital to businesses - with £30m per month currently being raised.  The £6 million investment in the firm comes from existing shareholders Northzone... more Read more »

Virgin Money to Open Branch in the Style of Airline

Not content with having an actual airline, Richard Branson has decked out the newest Virgin Money branch in the style of a plane cabin, complete with a cockpit simulator playroom for kids. The sixth Virgin Money 'lounge' on Haymarket in London has an entrance level where customers can watch TV, browse through banking information on a huge interactive touch screen display, or relax in front of a virtual fish tank, complete with virtual Richard... more Read more »

Glory Global Solutions partners with Atos

Atos, an international leader in digital services, and Glory Global Solutions, a pioneer in the development and manufacture of cash managing equipment and systems, today announced a preferred partnership agreement to enhance the provision of Managed Services to customers throughout the retail cash chain.   Read more »

Palestine Monetary Authority goes live on SmartVista

BPC Banking Technologies, the leading provider of Open System payment solutions, together with Palestine Monetary Authority (PMA) announces the launch of the National Switch of Palestine. The National Switch, based on SmartVista, is considered a cornerstone for the Electronic Retail Payments in Palestine. Read more »

Halifax makes switching extra snappy

For the first time in the UK, customers looking to switch to Halifax can now speed up the process with the brand new snap to switch service. By allowing customers to upload the details of the account they are switching from by simply taking a photograph of their debit card on their Smartphone, the tool creates a faster and more streamlined experience. Read more »

Visa Europe and Roland Berger Strategy Consultants To Open a Hub In Berlin

Visa Europe Collab and Roland Berger Strategy Consultants are opening a digital innovation hub in Berlin-Kreuzberg in Autumn 2015. Read more »

Barclays To Expand Its Cheque Imaging Service To Android Phones And iPads

Barclays is to roll out its mobile cheque imaging service to Android phones and iPad users, bringing the service within reach of one million more customers. Since the launch of cheque imaging a year ago, nearly three quarters of a million pounds have been deposited by the 30,000 Barclays iPhone users who have subscribed to the service.  Read more »


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