TrueLayer: EU Policymakers Must act Now to Enable Better Payments Experiences

  • Payments
  • 26.09.2023 06:30 am

Payments network TrueLayer today calls on the EU to help deliver a European payment method by combining open banking and instant payments.

The EU must act to help businesses and consumers access safer, more convenient and faster payments by building on open banking rules in the Payments Services Regulation (PSR) and moving at pace with the Instant Payments Regulation (IPR).

Since its introduction in 2017, SEPA Instant has provided a pan-European real-time system, but in February 2023 this still accounted for just 14.2% of euro credit transfers, with the main consumer use until recently being manual bank transfers. 

With open banking technology, SEPA Instant can be used by merchants and businesses, enabling them to accept instant payments for goods or services.  

TrueLayer’s recommendations are published today in a new report, Payments in the EU — Building better user experience through open banking & SEPA Instantwhich outlines how policymakers can build on these existing initiatives. This follows the announcement of the draft PSR by the EU Commission in June, which is currently being reviewed.

The recommendations include:

  • Focus on creating better user experiences by removing obstacles in open banking payment journeys
  • Lowering the cost of instant payments for consumers by keeping fees low
  • Improving competition in instant payments by granting fintechs access to payment systems on a proportionate and non-discriminatory basis
  • Eliminating IBAN discrimination to create a true single European payments market

Commenting, TrueLayer EU CEO Joe Morley said:

“European policymakers have laid important foundations and infrastructure, in PSD2 and SEPA Instant, for faster, secure, and more cost-effective payments experiences for customers and businesses. But more work is needed.

“The rest of the world is moving fast. In Brazil, Pix payments are now used more than both credit and debit card payments combined. That is the model that the EU should follow in order to keep up: a modern, open, and dynamic system that promotes competition and works for both consumers and merchants.

“It’s important that the Instant Payments Regulation is finalised soon so that work can begin on improving consumer access to SEPA Instant across Europe. Furthermore, the open banking changes in the Payments Services Regulation must focus on creating better user experiences. Together, these two elements will create exactly the type of domestic payment method that the EU has been looking for as an alternative to the card duopoly.

“Our report and recommendations put forward a blueprint for making this happen. We look forward to working closely with EU policymakers over the coming months in realising this vision.”

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