Ingenico, the global leader in seamless payment, has today announced a partnership with European payments company, Trustly, that will enable customers in Europe to make secure online transactions directly from their bank account.

The collaboration will see Ingenico expand its range of online payment solutions and enhance its position in 26 European countries, with online banking payment method now integrated into Ingenico’s payment platform. 

Ingenico’s merchants can now get paid by their customers through a quick, seamless and secure bank transfer, receiving real-time confirmation after the checkout process has been completed. Merchants will also benefit from Trustly’s unique refund functionality. This removes administrative complexity for merchants while allowing consumers to get fast refunds, helping cut chargeback rates.

Nick Tubb, VP Commercial Affairs at Ingenico said: “Our relationship with Trustly represents a powerful opportunity for merchants using Ingenico’s platform, allowing ecommerce customers to make payments directly from their bank account, using the banking authentication they already know and trust. As Trustly covers more than 3,300+ banks across Europe, it also means we can significantly improve our merchant proposition, particularly in geographies where online banking is the preferred payment method, such as Sweden, Finland, the Netherlands, Poland and Germany. ”

Oscar Berglund, CEO of Trustly, said: “We’re delighted to partner with Ingenico. Thanks to the quality and international reach of their merchant offering, thousands of leading online merchants will now enjoy seamless access to Trustly’s online banking payments. Our technology will enable Ingenico’s merchants to offer consumers a user-friendly and simple online banking solution, removing common issues such as typographical errors in the account details, as well as under and over-payments that erode merchants’ margins and frustrate customers.”

According to Trustly, 93 per cent of European citizens use their bank accounts as their primary funding source. Meanwhile, 44 per cent of all Europeans with access to a bank account regularly use internet banking – a figure that is rising significantly every year as digital innovation and access accelerates. By partnering, Ingenico and Trustly aim to enable customers to pay in a secure, convenient way that suits them, helping merchants to boost conversion and encourage repeat business.