Can AI Make Insurance Claims More Human?

Can AI Make Insurance Claims More Human?
04.12.2018 05:12 am

Can AI Make Insurance Claims More Human?

Insurance

Senior claims executives from leading insurance companies will participate in a live and free webinar hosted by Insurance Nexus, exploring whether AI can be the solution for efficient, hyper-personalized claims at scale.

As insurance’s ‘moment of truth’, the claims process is often regarded as the ‘face’ of insurance; the majority of customers’ interactions with their insurance carrier are when they are making a claim and so it is essential for carriers to make this process as easy, efficient and personalized as possible. Accordingly, a recent Insurance Nexus survey of over 700 claims executives found 83% in agreement that ‘AI and Machine Learning will have the greatest impact on claims over the next three years’ and 68% agreed that claims simplification ‘will impact greatest on customer experience’.

In order to provide insurance carriers with a strategic roadmap to achieving AI-enabled, personalized claims at scale, Insurance Nexus are holding a webinar on Thursday, December 6; “Humanizing Claims with Artificial Intelligence”. Insurance Solutions Group Managing Partner, Stephen Applebaum will moderate the discussion alongside Natalie Kaschalk (Head of Auto Claims Strategy, Farmers Insurance), David S. Williams (VP Claims, Texas Windstorm Insurance Association) and   Andrew Pelcin (VP – Claims Data Analytics Implementation, Chubb)

“AI & Analytics is enabling carriers to better meet customer demands at scale across the enterprise, including Underwriting, Claims and CX,” said Stephen Applebaum, Managing Partner, Insurance Solutions Group and webinar moderator. “These technologies reveal insights with real impact.  Carriers are partnering with InsurTechs and other partner segments to accelerate their pace of adoption. We are excited to provide forums like this webinar for all participants to learn and network”.

Attendees to the webinar can expect to tackle issues including which existing data sets can be used to enhance the claims process, how to create fully-automated business workflows that augment the efficiency and productivity of claims handlers, as well as how AI can help fight fraud by picking up inconsistencies and suspicious patterns in claims, freeing up investigators for more complex cases.

The “Humanizing Claims with Artificial Intelligence” webinar is being held in conjunction with Insurance Nexus’s third annual Connected Claims USA Summit 2019. The conference, which will welcome over 700 senior claims executives, takes place June 5th and 6th, 2019, at the Marriott Marquis Chicago, Chicago, Illinois. For more information about the conference, please visit the website: https://events.insurancenexus.com/connectedclaimsusa/

Register for the webinar here: http://bit.ly/2P7EWFt

 

Contact

Mariana Dumont, Insurance Nexus

P: +44 (0) 207 422 4369

Toll Free: 1 800 814 3459 ext 4369

E: mariana.dumont@insurancenexus.com

Related News

Squirro launches new Augmented Intelligence solution for the Insurance industry

Squirro, the augmented intelligence solutions provider, has today announced the launch of a new suite of applications that... Read more »

Are Insurance Companies Maximizing AI’s Impact? Leading Insurance Companies Dissect Strategies for Implementing AI

Understanding AI is non-negotiable for insurance carriers. Out of the entire spectrum of technology that have the potential to affect the insurance industry, the consensus is... Read more »

CoverWallet unveils platform for insurance agents

CoverWallet, the leading insurtech company that makes it easy for small businesses to understand, buy, and manage insurance online, today announced CoverWallet for Agents, a... Read more »

US startup Lemonade launches in Europe

Great digital brands transcend borders. Whether in Chicago, Paris, or Singapore, today’s consumers listen to music on Spotify, ride with Uber, and stay at Airbnb. 

... Read more »

Are Insurance Companies Maximizing AI’s Impact? Leading Organizations to Dissect Strategies in Live Webinar

Senior executives from leading global insurance companies will join Insurance Nexus for a live, free webinar on how carriers can integrate artificial intelligence (AI) across... Read more »

Insurance Nexus Call for Contributors to Comprehensive, Industry-Wide Survey

Insurance Nexus are developing a comprehensive report into the state of play of connected claims and the technologies currently transforming the insurance business. As a... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App