Hamburger Sparkasse (Haspa), Germany's largest savings bank, has extended its successful IT outsourcing partnership with Diebold Nixdorf (NYSE: DBD), a global leader in driving connected commerce, for an additional seven years.
This renewal builds on the 2005 agreement between the two companies in which Haspa outsourced a significant portion of its IT operations to Diebold Nixdorf. In the future, Diebold Nixdorf will also support Haspa in the migration of its core banking system from SAP to OSPlus from Finanz Informatik, the IT service provider of the Sparkasse Finance Group, through the establishment of a network infrastructure and new server landscape.
With this agreement, Diebold Nixdorf will support the decentralized IT operations for approximately 6,000 of Haspa's work stations and the management of its self-service network of more than 800 systems, including cash management, network services, file and print services, the operation of servers for a range of applications, the management of middleware and database applications, and a user help desk.
"Drawing on Diebold Nixdorf's expertise, this partnership has enabled us to ensure the consistent availability of our systems," said Rudolf Hoyer, the head of information technology and organization at Hamburger Sparkasse. "In addition, Diebold Nixdorf has been supporting our efforts to further develop our technologies and infrastructure as well as in reducing costs."
"We will continue to rely on Diebold Nixdorf's expertise as we plan the migration of our core banking system," added Frank Rollenhagen, deputy head of information technology and organization at Hamburger Sparkasse.
"The continuation of key partnerships with leading financial institutions, such as Haspa, is a key aspect of our services growth strategy," said Olaf Heyden, Diebold Nixdorf senior vice president, services. "Through our comprehensive services portfolio, we are driving the future of consumer transactions by helping banks fully focus on their customers and facilitating the rapid transformation of financial institutions throughout the world."