CipherCloud has today announced a cloud-based solution to extend visibility, data loss prevention, collaboration controls and selective encryption across a broad range of cloud applications. Cloud Security Broker extends the CipherCloud platform with frictionless API integration to entire categories of clouds such as cloud storage applications, CRM systems, HR applications and more.

This combination of strategic expertise and powerful technology will enable organisations across numerous industries to achieve significant business results by making improvements in the following areas:

• Customer operations efficiency: By leveraging NICE Call Volume Optimisation, organisations can proactively address customer needs to enhance satisfaction and brand loyalty