eGain, the leading provider of cloud-based customer engagement solutions, today announced its integration with Salesforce.com.

"Businesses are increasingly layering customer engagement systems on top of systems of record such as CRM for differentiation and innovation," said Ashu Roy, eGain CEO. "eGain Solve for Salesforce.com complements Salesforce CRM with award-winning knowledge management, AI, and digital capabilities for customer service."

Key capabilities

A new corporate supply chain finance platform launches today, which aims to improve credit management and provide additional transparency, security and flexibility for banks and their corporate customers.

We live in an age of analytics; every day in this data-driven world, we’re giving away personal information, sometimes without even realising it. For example, to access new services I need to enter my personal details, with the trade-off being the uncertainty as to where and how my information will be stored and shared. And this happens all around the world, every single day. But do people feel they are fully aware of the personal data that government currently holds on each of us? And do people trust them with this responsibility?

This time Howard Berg, Senior Vice President of Gemalto shared with Financial IT his insights on the importance of biometrics in payments and what value can it add to merchants and consumers at FinTech Connect Live 2017.

What was the most exciting topic at Fintech Connect Live this year?

Cybersecurity company Nixu has grown in recent years in accordance with its growth vision to become a go-to-partner in cybersecurity services for companies headquartered in Northern Europe and the best place to work for cybersecurity professionals. Following its strategy, Nixu has grown to be over 300 person strong with offices in Finland, Sweden, Netherlands, USA and Romania.

Financial IT interviews Felix Bradshaw, Marketing and Communications Consultant of Traydstream at FinTech Connect Live 2017

TransferTo, a global Cross-Border Mobile Payments Network, have entered into strategic cooperation with Cellum, a leading multinational mobile wallet provider based in Europe, to offer international money transfer services to their partners via TransferTo’s single connection to over 1,500 companies worldwide.

Industry-leading independent advisor platform Kestra Financial, Inc. (Kestra Financial) has appointed Michelle Barry as the new President of H. Beck, Inc.

“With the backing of an industry leader in advisor technology and practice management solutions like Kestra Financial, H. Beck is well-positioned to create an optimal environment for advisors to 

Kestra Financial closed its acquisition of national independent financial advisor platform H. Beck in December 2017.