Chargebacks911 launches Digital Chargeback University Educational Series

Chargebacks911 launches Digital Chargeback University Educational Series
19.05.2020 10:20 am

Chargebacks911 launches Digital Chargeback University Educational Series

Payments , Security , Risk Management

Chargebacks911, a dispute management specialist, announced dates for the first set of Chargeback University seminars, a series of webinars that educate online merchants about managing risk, payment disputes and internal processes, helping minimize losses and maximize revenue recovery related to chargebacks.

Chargebacks occur when a consumer calls their bank to dispute a charge on their credit card statement. These chargebacks can be legitimate issues that merchants have not addressed, but quite often the chargeback process is abused by consumers costing online businesses billions of dollars in lost revenue, operational expenses and fines placed on merchants by issuing banks and card brands.

Don Bush, VP of Partner Engagement at Chargebacks911, explained: “Properly managing risk and loss associated with chargebacks has never been more important than it is today. The global COVID-19 pandemic has put tremendous stress on digital businesses. Financial institutions, retailers, restaurants, gaming, travel and delivery companies, and more, are all feeling a range of negative effects of the outbreak. Chargebacks being one of the areas of great concern.

“With all the cancellations taking place and new customers using online services, there is added pressure on call centers, support staff and retailer policies, so managing through the crisis will be key to keeping businesses viable and customers satisfied – that’s why we created these free support sessions. Education is essential to managing a crisis like this today and on into the future.”

Beginning May 26th, the Chargeback University will address topics related to lowering the number of chargebacks online merchants receive, reducing operational expenses through proper management, and recovering revenue lost due to wrongfully filed disputes. The content presented is a collaborative effort bringing many experts together to discuss all areas of digital transactions, from fraud screening, to payment processing, to aggressively deflecting and disputing chargebacks.

Speakers include: Monica Eaton-Cardone, Sondra Feinberg, Global Workload Lead – Microsoft Dynamics 365 Fraud Protection, Shaun Levelle, General Manager Paysafe Group, and Scott Tivey, CEO Payometry among others.

“The ongoing fight against chargebacks is an effort to assist online merchants retain and recover revenue. Reducing chargebacks through proper fraud screening is the first step in that effort,” Feinberg added: “The Chargeback University series will focus on critical business issues for reducing losses, best practices for handling negative impacts – such as increasing chargebacks – and minimizing fraud.”

For more information or to register for the Chargeback University, visit: https://chargebackuniversity.com/?utm_campaign=Press&utm_source=skyparlour

Related News

NatWest brings Apple Pay to business credit cards

NatWest today brings Apple Pay to its Business credit card customers, providing a safer, more secure and private way to pay that helps... Read more »

Mastercard and ANNA Money enter next phase of partnership as the ‘debit card that meows’ comes of age

Mastercard and ANNA Money today announced an extended partnership that will support ANNA’s customers with value-added services.

ANNA is... Read more »

BNY Mellon automates global payment inquiries, becoming the first US bank to offer SWIFT gpi Case Resolution service

BNY Mellon has recently collaborated with SWIFT to be the first U.S. bank to offer the gpi Case Resolution service to clients, and the fifth globally. This... Read more »

EDPIA welcomes SIA as a new member

The European Digital Payments Industry Alliance (EDPIA) is happy to announce that SIA, a leading European hi-tech company in payment services... Read more »

Paymentology works with Utility Warehouse to help customers reduce their bills

Utility Warehouse (UW), has selected cloud-based payment processing platform, Paymentology, to process its cashback card transactions. UW... Read more »

Global payments firm Sokin partners with Jumio to disrupt the world of cross-border transfers

Sokin, the new generation payments firm, has announced a partnership with Jumio to introduce the latest digital identity verification... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel