Checkout.com Accelerates North American Growth, Makes Investment in New San Francisco Office

  • Infrastructure
  • 27.02.2025 10:05 am

Leading global digital payments company, Checkout.com, today announced its expansion plans in North America, with the opening of a new office in San Francisco to expand its local operations. This strategic move underpins Checkout.com’s continued commitment to the region, which grew the fastest of all its global regions in 2024.

Trusted by global enterprises such as adidas, Docusign, Dyson, GE Healthcare, Ikea, Remitly, Sony, and Uber Eats, Checkout.com saw growth across all its operating regions in 2024, with the US growing at more than 80%.

“The movement of money is the lifeblood of the digital economy, which means that a simple and reliable payment experience for customers is critical to merchant success,” said Jim Cho, Head of Revenue for North America at Checkout.com. “After experiencing high growth in the US in 2024, we're thrilled to further expand our operations in the Bay Area. Given our focus on the digital economy and driving performance in this segment, it’s a natural place for us to continue investing. San Francisco is a hotbed for innovation - and home for many of our merchants - so building out our local team puts us in a stronger position to serve them.“


As part of its North American expansion, Checkout.com introduced PINless debit in the US, enabling merchants to process debit card transactions without requiring a personal identification number, helping to reduce costs while improving the checkout experience for consumers and reducing cart abandonment. The company also expanded payout capabilities, enabling direct transfers to Apple Pay Wallets and empowering merchants like GE Healthcare and fintech leaders like Klarna to offer instant, secure payouts. To further support merchants, Checkout.com added 30 new payment methods globally in 2024, including Venmo in the US, broadening consumer payment choices and driving higher conversion rates.

Checkout.com deploys targeted issuer outreach and shares data with Card Issuers to address payment challenges at source. In the US, Checkout.com has partnered with two banks, whose combined service comprises around 15% of the total US market volume, sharing its proprietary fraud scores to help reduce fraud and false positives in pursuit of better acceptance rates.

Furthermore, Checkout.com has launched direct acquiring capabilities in Canada alongside a suite of features across its network to support the growing US eCommerce market. 

With a team of technical and commercial talent, Checkout.com will hire into the new location, with open roles including solutions engineers, account management, and sales. The new office will support Checkout.com’s ambition of growing its headcount in North America in 2025 and better support and serve merchants residing on the West Coast.

In a New Year letter sent to its network of merchants, partners, and employees, CEO, Guillaume Pousaz revealed that the company is targeting 30% growth in net revenue, a full year of company profitability, and a 15% increase in employee headcount globally, in 2025.

Checkout.com’s return to profitability reflects its customer-first strategy, resulting in 45% year-on-year net revenue growth in its core business, which serves the commerce and fintech sectors - and accounts for 95% of total volumes. Its Intelligent Acceptance product optimises over 26,000 transactions per minute, resulting in $9 billion in additional revenue for its merchants since its launch in 2023. 

 

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