Homebuyers Embrace Digital Lending in COVID-19 era, According to Finastra Survey Results
New research from Finastra shows that while rates remain consumers’ key driver in the mortgage lender selection process, trends relating to COVID-19 have put increased importance on digital experience and time-to-close. The pandemic is having an influence on both of these trends, as consumers demand more robust digital loan processes and surging volumes of mortgage applicants extend time-to-close.
Two Thirds of Business Leaders Used Automation to Respond to the Impact of COVID-19
- 3 years 12 months ago
- Covid-19
Two thirds (68%) of business leaders used automation to respond to the impact of the COVID-19 pandemic, according to new research from Deloitte on robotic and intelligent automation. Deloitte’s survey of 441 executives from 29 countries highlights that the pandemic forced organisations to rethink how work is done. Around three in four (73%) of organisations worldwide are now using automation technologies - such as robotics, machine learning and... more
Paysend Resolves 97% of Support Queries Within 24 Hours During COVID-19
- 3 years 12 months ago
- Covid-19, Payments, Money Transfers
As the world continues its race towards total digitalisation, embracing customer feedback is essential to ensure positive engagement, and to improve services by fine tuning them to customer preferences. UK-based global FinTech firm Paysend has reported that 97% of issues raised with its Customer Service team are resolved within 24 hours, despite additional pressure from the global pandemic, including remote working environments.
FICO UK Credit Market Report September 2020 Shows Card Spend Rise Stalling
Global analytics software provider FICO today released its analysis of UK card trends for September 2020, which shows the continuing impact of COVID-19 on household finances even while furlough and payment holidays remained in place during the month.
Twenty7Tec Releases Mortgage Figures After Second Week of National Lockdown 2.0
Twenty7Tec, a leading mortgage technology platform, has released figures on the state of the mortgage market after the second week of national lockdown 2.0. The findings Mortgage searches Weekly mortgage search volumes are currently at 87.33% of the year’s highest figure, down 0.5% on the week before
New Salesforce Research Reveals that 90% of UK & Irish Financial Services Leaders Say the First to Deploy Autonomous Finance Will Drive Competitive Advantage
Salesforce, the global leader in CRM, released its Trends in Financial Services report which shows how financial services institutions struggle to keep up with the pace of change driven by the global pandemic. An analysis of two waves of survey data fielded in 2019 and 2020 shows that the customer experience suffered in response, leading organizations to reshuffle their priorities and drive competitive advantage with new technologies.
Atom bank Partners with Codat to Continue Support for SMEs during COVID-19
Atom, the UK’s first app-based bank has joined forces with Codat to simplify their business lending process. The partnership will see Codat provide their universal API, for small business financial data, which will enable Atom to directly integrate with business customer’s accounting platforms, removing the need for manual submissions. This will result in a streamlined onboarding process and enable Atom to make faster and better-informed funding... more
Synthesized Collaborates with Financial Conduct Authority and a Leading Fraud Prevention Vendor to Assist Initiative Aimed at Detecting and Preventing Fraud Resulting from COVID-19
- 4 years 4 days ago
- Covid-19, Cybersecurity, Fraud Detection
Synthesized, today unveils details of a successful collaboration with the Financial Conduct Authority (FCA) and a leading fraud prevention vendor, aimed at assisting the development of new solutions to detect and prevent fraud and scams exacerbated by the Covid-19 pandemic.
COVID-19 Drives Further Growth in Contactless Payments, Finds Nets
Contactless payments have taken a leap forward during 2020, in part driven by concerns around the potential spread of COVID-19. In the Nordics, the contactless payment ratio has grown from around 57 per cent in early January to 75 per cent of all in-store card payments in late October this year, according to data from Nets, a leading Nordic payment provider.
Swedish Consumer Survey Shows Large Interest in Biometric Cards in Response to Covid-19 In-Store Payment Concerns
Almost 70 percent of respondents in a new Swedish consumer study would be interested in a biometric payment card without having to touch the point-of-sale terminal. Due to the Covid-19 pandemic, the respondents expressed a strong interest in more hygienic and secure payment methods when shopping in stores. The study was carried out in October 2020 by TietoEVRY together with biometric fintech company Zwipe.
New Study Reveals the Struggles that Many Businesses Face in Getting Paid During Pandemic
96% of businesses have had outstanding payments for 10+ days over the last year, according to a new Forrester Consulting study commissioned by GoCardless, a leading fintech for recurring payments.
FICO Examines Potential Government Strategies for Tackling Bounce Back Loan Fraud
- 4 years 6 days ago
- Covid-19, Lending, Fraud Detection
Matthew Cox, Managing Director EMEA, Fraud, Security & Financial Crime, FICO looks at strategies the government could consider in response to reports suggesting Bounce Back Loan fraud could cost 15-26 billion pounds
As Nearly Half of 16-25 Year Olds Could Be Plunged Back Into ‘lockdown Loneliness’, Supporting Human Connections is Critical During Pandemic, Says Paysend
- 4 years 1 week ago
- Covid-19, Money Transfers
As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic. • Mental Health Foundation data: 44% of 16-25 year olds experienced loneliness during lockdown • 1 in 4 UK adults felt lonely during lockdown, way up from 1 in 10 before the pandemic • Paysend money transfers aiming to connect friends and families during lockdown to help this
iwoca to Lend Over £200 Million to SMEs Before CBILS Applications Close in January
iwoca, one of Europe’s largest small business lenders, has laid out its ambitions to lend an additional £100 million to businesses through the Coronavirus Business Interruption Loan Scheme (CBILS) before applications close on 31st January 2021. This will bring its total lending to over £200 million.
AppZen Survey Reveals Impact of COVID and Remote Work on Employee Expense Claims
- 4 years 1 week ago
- Covid-19, Personal Finance
New data released today by AppZen, the world’s leading AI solution for modern finance teams, reveals how the pandemic and remote work has impacted company expense reports. In addition to a 57 per cent increase in expense claims for internet, UK respondents’ claims for electricity and gas have risen 50 per cent, possibly impacted by colder weather and evenings getting darker, earlier.
