User data from* Yolt, the award-winning smart money app reveals today that consumers spent 7% more on average, across the two periods of national lockdown, despite the closure of many non-essential stores. The data found that while people made savings in some areas, such as travel and transport, they spent significantly more occupying themselves at home.
UK shoppers are increasingly choosing to shop online at their local high street businesses over major national retailers, according to data published today by ShopAppy.com, the online platform connecting customers to their local high streets, supported by Visa and NatWest.
In the Wake of COVID-19, Majority of Banks Say Payment Technology is an Arms Race They’re Unprepared For
Marqeta, the global modern card issuing platform, today released the second part of its European Banking report, based on a survey of 200 European banking executives, about the challenges they are facing when trying to respond to the greater need for payments innovation in the wake of the COVID-19 pandemic. According to the findings, 94% of bank executives say that payments have become a “technology arms race,” enabling them to gain a... more
- 02.12.2020 09:34 pm
The Coronavirus (COVID-19) pandemic ranks as the greatest threat to global financial stability in 2021, according to a new survey published by The Depository Trust and Clearing Corporation (DTCC), the premier post-trade market infrastructure for the global financial services industry, with nearly one third (31%) of survey respondents citing the pandemic as the top risk, with two thirds (67%) citing it as a top 5 ris
EPA Publishes New Insight to Explore the Current State of Financial Exclusion in the UK and Inspire Action
The Emerging Payments Association (EPA), which promotes collaboration and innovation across payments, has today published its new insight that explores some of the issues that young and elderly age-groups in the UK face when it comes to accessing financial services. The research, released on the day that England is released from its second lockdown, also highlights some of the inclusivity initiatives and solutions that are currently offered by... more
A majority of senior fintech professionals say Covid-19 has had a negative impact on the industry, but many are more optimistic about the future now than they were at the start of the pandemic, according to a report released today by research and content agency Pensar Media.
95% of tier 1 and 2 banks plan to invest more in derivatives post-trade operations over the next three years than in the last three, a major study by Acuiti has found. Almost half of tier 1 and 2 banks are expecting to invest more than $5m over the next three years in long-awaited upgrades to post-trade processing capacity.
OutSystems Selected as a Winner of the AWS Partner Network’s Regional 2020 Partners of the Year Awards
As part of the AWS Partner Network Awards 2020, OutSystems, a global leader in modern application development, was named AWS Technology Partner of the Year and AWS Social Impact Partner of the Year - Iberia, Portugal.
Faster service (23%), smaller queues (26%) and longer opening hours (31%) are among customers’ biggest asks of their bank branch, new research from Diebold Nixdorf today reveals. But with 41% consumers saying they would be comfortable to engage with all banking services via an app, it is vital that banks respond to the full spectrum of customer needs - balancing and evolving their offerings on multiple fronts.
Razorpay, the newest FinTech Unicorn and India’s leading full-stack financial solutions company, and Visa (NYSE: V), the global leader in payments technology, today announced the launch of RazorpayX Corporate Cards. These bank-issued cards will help provide relief and stabilize the financial operations of severely impacted business owners of startups and SMEs, who are grappling with a chaotic economic environment.
- 26.11.2020 11:48 am
Comviva, the global leader in providing digital solutions, has won the 2020 Glotel Awards, 2020 Telecoms World Awards,
New research from Finastra shows that while rates remain consumers’ key driver in the mortgage lender selection process, trends relating to COVID-19 have put increased importance on digital experience and time-to-close. The pandemic is having an influence on both of these trends, as consumers demand more robust digital loan processes and surging volumes of mortgage applicants extend time-to-close.
- 25.11.2020 01:56 pm
Two thirds (68%) of business leaders used automation to respond to the impact of the COVID-19 pandemic, according to new research from Deloitte on robotic and intelligent automation. Deloitte’s survey of 441 executives from 29 countries highlights that the pandemic forced organisations to rethink how work is done. Around three in four (73%) of organisations worldwide are now using automation technologies - such as robotics, machine learning and... more
As the world continues its race towards total digitalisation, embracing customer feedback is essential to ensure positive engagement, and to improve services by fine tuning them to customer preferences. UK-based global FinTech firm Paysend has reported that 97% of issues raised with its Customer Service team are resolved within 24 hours, despite additional pressure from the global pandemic, including remote working environments.
Global analytics software provider FICO today released its analysis of UK card trends for September 2020, which shows the continuing impact of COVID-19 on household finances even while furlough and payment holidays remained in place during the month.