British customers want high street banks
- 11 years 1 week ago
- Banking
Three quarters of Britons believe branches will still exist in 2025, with shorter queues (43%), access to more experts (29%) and a more personalised service (27%) top of the list of desirable features for the bank branch of the future. Despite the adoption of online and mobile banking services and as banks continue to close branches around the UK, 57% of the 2030 respondents surveyed by cash management experts Glory Global Solutions said they... more
73% of UK SMEs have no contact with their bank relationship manager
- 11 years 1 week ago
- Banking
A new study commissioned by BCSG has revealed that the relationship between retail banks and their small and medium sized business (SMEs) customers is weakening. The research demonstrates that the shift to digital services has increased the risk of switching financial service provider and that banks must move towards a model that drives engagement through business critical insight and services to defend against SME churn.
Nordea has selected Accenture and Temenos to help the bank replace its core banking systems
- 11 years 2 weeks ago
- Banking, Infrastructure
Accenture will assist with implemention of the new platform, which will be based on Temenos’ core banking software. The Stockholm-based bank took a EUR344 million impairment charge on its current IT systems in Q3 as it outlined plans to embark on a major project to rip and replace its core banking and payments systems.
NCR and Q-nomy Software Solutions Bridge Cumberland’s Digital and Physical Banking Channels
- 11 years 2 weeks ago
- Banking
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that Cumberland Building Society has chosen NCR and technology partner Q-nomy to deliver a multi-channel appointment booking service to its members in bank branches across the U.K. and online.
Gulf Bank Wins IFM 2015 Awards
- 11 years 2 weeks ago
- Banking
London-based International Finance Magazine has conferred the 2015 awards for 'Best Retail Bank' and 'Best Retail Customer Service Bank' in Kuwait to Gulf Bank. The awards will be presented in London later this year in November.
Two in five Americans (39 percent) use a mobile device to manage their bank account at least once per month
- 11 years 3 weeks ago
- Banking
Two in five Americans (39 percent) use a mobile device to manage their bank account at least once per month and nearly half of mobile device owners (45 percent) do so, according to a recent survey by the American Bankers Association.
Resurs Bank Selects Provenir for Faster Credit Decisions
- 11 years 3 weeks ago
- Payments, Banking, Infrastructure
Provenir Ltd., the risk decisioning solutions provider, today announces that Resurs Bank, a market leader for retail finance to private customers in the Nordic countries, has chosen Provenir to globally support its customer risk and decisioning processes. Based in Sweden and expanding in the Nordic region, Resurs Bank is a recognised industry leader delivering customer centric services for sales finance, e-commerce finance, credit cards and... more
Commercial lending and supply chain finance growth under biggest threat from non-bank players, finds Misys survey
- 11 years 1 month ago
- Banking
Banks believe that new digitally enabled supplier finance networks and alternative lenders now pose a significant threat to every part of the commercial lending business, according to a new survey conducted by Misys, the leading financial software company. Key findings from the survey include: · 68% cited small business lending as being under high threat · 61% see competitive pressure in supply chain finance product lines, such... more
UK fintech firm Alpha Insight rolls out into global banking sector
- 11 years 1 month ago
- Banking
Alpha Insight, a UK fintech company with a three-year track-record of exceptional delivery, is looking to shake up the global financial sector through its real-time process monitoring and measurement solutions. Combining deep financial experience and technical monitoring skills, Alpha Insight successfully makes sense of millions of metrics, creating unrivalled end-to-end insight into financial organisations’ business flows without the... more
FIS expands into India to Drive Banking Access
- 11 years 1 month ago
- Banking
FIS™ (NYSE: FIS), a global leader in banking and payments technology as well as consulting and outsourcing solutions, announced the launch of India’s first financial inclusion lab in Bengaluru. The lab is aimed at developing innovative ways to extend banking access to India’s millions of underbanked citizens.
Mobey Forum Calls on Banking Industry to Debate the Impact of Digitalisation
- 11 years 1 month ago
- Banking
Mobey Forum will lead the banking industry in addressing the digitalisation of financial services at its annual Mobey Day conference, taking place in Barcelona on 14-15 October and today confirms CaixaBank, Equens, MasterCard, Sequent and UBS as speakers. EMVCo, the global technical body that manages the EMV® Specifications, will also host a seminar at Mobey Day which will educate delegates on EMVCo’s role in promoting the global... more
Fintech pioneer Advanced Payment Solutions succeeds in challenging high street banks
Today Advanced Payment Solutions (APS), an established UK fintech banking services provider, reports a 78% revenue increase in its SME business in the past year, as sole-traders and microbusinesses look beyond traditional banks for their financial solutions. This was complemented by a threefold increase in its rapidly growing credit portfolio.
Avaloq To Implement the Avaloq Banking Suite at Swiss Life Banque Privée
- 11 years 1 month ago
- Banking, Infrastructure
The Avaloq group, an international leader in integrated and comprehensive banking solutions, has successfully implemented the Avaloq Banking Suite at Swiss Life Banque Privée. Swiss Life Banque Privée has chosen the Avaloq Banking Suite for its private banking and securities holding activities, based on its broad functional coverage, adaptability and integration flexibility.
Global banking sector saves half billion pounds with operations performance management
- 11 years 1 month ago
- Banking
Banks have reclaimed over forty million hours of valuable working capacity that would otherwise have been lost or not used effectively, new figures from the specialist operations performance management firm ActiveOps have revealed. In its ten years working with a growing number of banks around the world, this has resulted in cost savings of over £500m through improved operations productivity while allowing banks to improve customer experience.
Atom Bank To Contract With Iress
- 11 years 1 month ago
- Banking, Infrastructure
UK startup Atom Bank is to be the first client for a re-engineered mortgage origination platform designed to meet the needs of digital challenger banks by Iress
