NCR Corporation (NYSE: NCR), a global enterprise technology provider for the financial industry, today announced that New Jersey-based Provident Bank has selected NCR Digital Banking to support their digital strategy for customer growth and retention.
Provident Bank looked to improve the customer experience through better capabilities, a more intuitive design and easy integration with their core banking systems. As recently reported in Magnify Money, NCR’s Digital Banking platform powers five of the top ten mobile banking applications in the U.S.
“I am confident that with NCR Digital Banking we are making the right choice for our customers, our employees and our shareholders,” said John Kamin, executive vice president and chief information officer of Provident Bank. “Our customers demand and deserve an engaging digital experience that, in turn, can provide the Bank a competitive advantage.”
Mr. Kamin continued, “The digital solutions a bank provides to its customers are critically important. Because your customers use these solutions throughout the day, brand loyalty can be won or lost based upon the customer experience provided. Provident Bank wants to provide our customers an engaging, best-in-class experience that can help them successfully navigate their financial lives. With NCR Digital Banking, we are confident this goal will be achieved.”
“Provident Bank has a well thought out strategy for how their digital solutions can augment their branch network and provide additional benefits and functionality to benefit their customers. We are thrilled that they chose to partner with NCR Digital Banking to help make that strategy a reality,” said Douglas Brown, senior vice president and general manager, Digital Banking at NCR. “We’re proud to win new clients, especially when they view NCR Digital Banking as a key component in realizing their strategic goals.”