Is it really possible to have good customer experience through omni-channel banking?
Omni-channel banking is a hot topic, fuelled by the need to provide the best customer experience (CX) no...
MDM Master Data Management: What does it really mean in Financial Services?
'Faux amis', a well-known trap for French students, is the concept of words that appear similar, but...
The Tomorrow People
Josh was in high spirits, trading had been good that day. He had downloaded an algo app overnight that...
If banks are asking the wrong question, what's the right one?
If asking what should we do about the Fintech disruption is the wrong question, what’s the...
Market abuse – a complex problem for compliance teams
Since its introduction, the Retail Distribution Review (RDR) has placed a heavier burden on the...
Now, we have a choice. Collateral. Damaged. Or … Collateral. Managed.
With an estimated $1.2 trillion of additional collateral needed to meet new margin requirements, urgent...
Supply chain visibility for financial health
- 9 years 6 months ago 03:00 am
- Vasu Rajagoplan , Head of supply chain and transportation at Xchanging
How well a company manages its supply chain is reflected now more than ever in the health of its balance...
Mobile Coupons – How SMBs Can Take Advantage
- 9 years 6 months ago 04:00 am
- Jenn Reichenbacher, VP, Marketing and Product Delivery at iPayment, Inc.
If you think mobile coupons and offers are just a fad, it’s time to think again. In fact, they...
Utility or futility? Timing is everything
Imagine the setting: 140 years ago, down a dark Dickensian street in the City of London sits a lonely...
Too big to fail or too big to succeed?
Interesting to see that Martin Wheatley, head of the FCA, is siding with the largest asset...