Why is the financial supply chain still stuck in the digital dark ages?
- Ian Kerr, CEO at Bolero International
- 20.05.2016 04:45 pm supply chain finance , trade finance , digitisation
In the world of logistics and the physical supply chain, digitisation is now at the heart of everyday operations.
Everything from routing to planning is conducted on a digital platform, delivering big gains in efficiency and security.
Technologies such as RFID, GPS and the Internet of Things, have opened the door to better-informed decision-making and more agile and collaborative organisations.
Process automation and centralisation have made staff more efficient, while visibility, through the application of sensor technology, has given greater overall control, reducing risk and manifestly boosting productivity. If a shipping container is moved on the dockside of a major port, for example, it is very likely its sensor will alert its owner to the fact.
In fact digitisation is advancing across all fronts in the physical supply chain. Coca Cola has automated its warehouses and Amazon is now well-advanced in its adoption of drones for delivery.
Dark ages
However, when it comes to the financial supply chain that keeps the wheels of international trade turning, the picture is one of patchy uptake and a reluctance to embrace the digital future. Many institutions fail to see all the immediate advantages, remaining stuck in what we might term the digital dark ages.
The adherence to paper-based processes, produces vastly complex trails of documents for each of the thousands of transactions a bank, for example, must handle. Bills of lading and letters of credit are two extremely important documents, but in a paper system they have to be couriered, manually checked, updated and stored. When banks and trading partners are handling thousands of transactions, keeping track of this stack of paperwork is extremely difficult.
Not only will paper documents go astray, they are prone to errors, remain inaccessible to those who need to see them for much of the time and are costly to amend, keep and administer. Establishing where they are and authenticating them often proves frustratingly difficult, while security is a constant concern.
Paper documents are also extremely vulnerable to forgery, either through the creation of bogus replicas or fraudulent amendment.
Switching is overdue
Switching to digital alternatives, such as Bolero’s ePresentation platform, that eliminate paper is the obvious answer. The advantages in terms of visibility, efficiency and security are almost immediate.
Already in the trade finance sphere we have the Bank Payment Obligation, the primary purpose of which is to exchange trade document information between buyers, sellers, banks, carriers and other counterparties from purchase order to payment.
This is a digital innovation, automating the benefits of a letter of credit while reducing staff costs by as much as 30 per cent, accelerating cash flow and slashing handling fees. Even so, uptake has been very tentative.
Digitisation no-brainer
When there are such gains on offer, digitisation of processes in international trade does not require some great leap of faith. But we can see that it will require a critical mass to develop before the conservatism of large institutions is overcome.
Admittedly, trade finance involves multiple participants, from established banks to shipping companies, insurers, regulators, customs and governmental bodies. Achieving consensus when there are so many interests to protect, is perhaps not easy.
Yet banks are waking up to the massive opportunities in efficiency and security that digitisation offers, having regarded it as a topic that can be put off until another day. We can also see that the current downturn in commodity prices will force everyone involved in trade finance to consider how to cut costs and drive greater efficiencies from their processes.
It makes a very compelling case for digitisation.