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Closing the customer expectations gap

Amid a sea of change, the importance of customer satisfaction to financial institutions remains a constant. The task has never been easy, but the convergence of technological change, cost-cutting, regulatory upheaval and shifting customer expectations have made it more challenging than ever before. It’s never been more clear that financial institutions will not be insulated from the impacts of 21st century consumerism.

Thursday, September 10, 2015 - 13:52
2008
/blog/closing-customer-expectations-gap
NCR and Q-nomy Software Solutions Bridge Cumberland’s Digital and Physical Banking Channels
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that Cumberland Building Society has chosen NCR and technology partner Q-nomy to deliver a multi-channel appointment booking service to its members in bank branches across the U.K. and online.
Thursday, September 10, 2015 - 11:30
2005
/news/banking/ncr-and-q-nomy-software-solutions-bridge-cumberlands-digital-and-physical-banking
NSD Implements Back-to-Back Securities Settlement Technology

National Settlement Depository (NSD), Russia’s central securities depository, announces its implementation of the back-to-back settlements technology for off-exchange DVP transactions with securities denominated in Russian rubles, USD, Euro and CNY.

Back-to-back settlements allow for mitigation of settlement failure risk by means of netting the parties’ liabilities within a general pool of instructions to settle the instructions that could not be settled individually due to the lack of assets required for execution of such instructions at the beginning of a clearing session.

Thursday, September 10, 2015 - 11:07
2004
/news/security/nsd-implements-back-back-securities-settlement-technology
Global Cloud Solution Provider, Ormuco, today announces it has selected MigSolv as its UK data centre partner

Ormuco, today announces it has chosen MigSolv as its UK data centre partner. The partnership will allow Ormuco to deliver high quality, service based colocation services to the large enterprises.

Ormuco, an HP Helion Network charter member, offers a cloud services platform for service providers, ISVs and businesses around the globe. With nodes in Canada, U.S., EMEA and soon, LATAM and Japan, it is rapidly building a global network of cloud services to service both local data requirements as well as global, multinational companies.

Thursday, September 10, 2015 - 10:55
2003
/news/cloud/global-cloud-solution-provider-ormuco-today-announces-it-has-selected-migsolv-its-uk-data
Orc recruits senior industry experts to address new regulatory landscape

 Orc, the global market leader in electronic trading technology for listed derivatives, today announced two strategic recruitments: Christer Wennerberg, who joins Orc from the SEB Group and Magnus Hedin, most recently with Nasdaq. They are entering Orc’s newly established market structure team with the key mission to adapt Orc’s platforms to upcoming regulatory changes, and to launch a broader product and services offering for supporting clients affected by new European market regulations, including MiFID II/MiFIR. The new team will be headed by Christer Wennerberg.

Thursday, September 10, 2015 - 10:49
2002
/news/orc-recruits-senior-industry-experts-address-new-regulatory-landscape
ICC Becomes Nimble Storage Authorized Solutions Provider

ICC today announced it has joined the Nimble Partner Network as a managed services partner. Nimble Storage is a provider of flash storage solutions that enable enterprises to meet performance and capacity requirements for any workload in virtualized datacenters and cloud environments.

Thursday, September 10, 2015 - 10:48
2001
/news/cloud/icc-becomes-nimble-storage-authorized-solutions-provider
Xignite to Unveil Financial Data Streaming Solution at Finovate Fall 2015 in New York City

Xignite, the leading provider of market data cloud solutions for financ

Thursday, September 10, 2015 - 10:45
2000
/news/infrastructure/xignite-unveil-financial-data-streaming-solution-finovate-fall-2015-new-york
Ullink teams up with LiquidMetrix to offer cutting edge post trade analytics services

Ullink, a leading global provider of electronic trading and connectivity services to the financial community, today announced a new partnership with LiquidMetrix, experts in financial data research and execution quality analysis. The partnership enables Ullink to provide its global community of market participants trading over Ullink’s NYFIX network with cutting edge post-trade analytics powered by LiquidMetrix analytics.

Thursday, September 10, 2015 - 10:42
1999
/news/ullink-teams-liquidmetrix-offer-cutting-edge-post-trade-analytics-services
Balancing risk and reward in alternative finance

I have considered before that the fintech/alternative finance marketplace represents an evolution, not a revolution. A cynic might question the value of alternative finance in the first place, but the fact is this sector is making waves.

Thursday, September 10, 2015 - 10:35
1998
/blog/balancing-risk-and-reward-alternative-finance
ITG Hires Nick Johnston as European Head of Sales Trading

 ITG (NYSE: ITG), a leading independent execution broker and research provider, announced this week the appointment of Nick Johnston as Managing Director, European Head of Sales Trading. He will lead ITG’s European high-touch business. Sales trading at ITG is part of a global high-touch agency trading service, which also includes Portfolio/Index Trading and ETF Trading.

Thursday, September 10, 2015 - 10:29
1997
/news/people-moves/itg-hires-nick-johnston-european-head-sales-trading

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