Customer service has recently taken a central focus for insurance carriers. The exploits of digitally-native InsurTechs such as Metromile and Lemonade have demonstrated the appeal that personalized, seamless product offerings can create. In a 2019 Insurance Nexus survey, a majority of respondents felt that the customer experience would see the greatest impact from the implementation of AI.

Lithuania, Latvia, Estonia, Azerbaijan, Georgia, Kazakhstan, Turkmenistan, Uzbekistan are a few of the countries, where ASHBURN International implements its large-scale projects. The company specializes in the development, implementation and maintenance of EFTPOS terminal networks and loyalty program solutions. The plans for the next 3-5 years include several Asian countries, Germany, the United Kingdom, as well as the markets of the USA and Africa.

The Global Blockchain Business Council (GBBC), the leading industry association for the blockchain ecosystem, announces the launch of its Legal and Regulatory Group (LRG).

The GBBC’s LRG will be focused on advising GBBC member companies and the broader ecosystem on legal and regulatory issues originating from the development and adoption of blockchain technology.

Emailage, the global leader in online fraud prevention and email risk assessment, is introducing its cutting-edge RapidRisk Score fraud detection solution for the Asia and Pacific market, a purpose-built solution to create fast and reliable risk analysis. For payment processors, card issuers and merchants this means tougher fraud checks for every transaction – mitigating potential fraud and minimizing damages.

Santander InnoVentures, Santander Group’s global corporate venture capital fund, has appointed Chris Gottschalk as a senior adviser to lead the $200M fund’s strategic direction in the US. Chris is based in San Francisco and brings extensive venture capital experience to the team.

Oracle has extended the artificial intelligence (AI) capabilities within Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Enterprise Performance Management (EPM) Cloud. The latest machine learning-based innovations include an expense reporting assistant, project management digital assistant, advanced financial controls and project-driven supply chain management.

Surecomp, the global trade finance fintech leader, hosted a series of client summits between March 11-14, 2019. The Asia Client Summit was made up various one-day events in Hong Kong, Singapore and Bangkok, Thailand respectively. The summit was attended by delegates from over a dozen Asia-based Surecomp client banks and affiliates. The Asia Client Summit featured presentations about Surecomp’s new digital offering and updates to their core-products as well as several live demonstrations. Clients in attendance were users of Surecomp’s trade finance solutions.

Money20/20 today announced the results of its second industry-wide diversity survey, used to gain a greater understanding of gender dynamics and perceptions across companies in the Asia-Pacific region within the Financial Services ecosystem.

This research is part of the Money20/20 programme Rise-Up, a global initiative with local perspective, designed to provide support and provide actionable skills for women looking to take the next steps to increase seniority within their careers.

MYPINPAD, the global leader in secure customer authentication solutions, has launched an authenticator platform to allow financial institutions to freely develop PSD2 compliant solutions in a secure sandbox environment.

The proposition is strengthened through a collaboration between MYPINPAD and AimBrain, a leader in biometric authentication for fraud prevention, the result being an unrivalled solution for banks and PSPs to seamlessly meet PSD2 requirements. 

Bolero International announces that Andrew Raymond has been appointed as its new CEO.

Andrew joined Bolero in August 2017 as Global Sales Head and is now taking the CEO role with the mission to bring to market new and innovative client solutions which leverage the Bolero capabilities and address the current and emerging market opportunities.