Claims Transformation Forum recently conducted a survey with Claims Directors from UK and European Insurers to ask for their insight on the top priorities for improving the claims process! See their answers below.

A shift is underway in the insurance industry, insurtech companies are raising the bar for the industry’s giants as they pave the way for a new generation of insurance which is highly specialised and tailored to the customer needs.

Unhindered by strict operating systems these companies are pushing the boundaries when it comes to insurance and revolutionising the claims process through the use of technology and new customer-centric strategies. 

If you have ever shopped on Amazon.com or ordered a movie on Netflix, you most likely have experienced “Predictive Analytics”.

The report notes that “bpm’online provides solid core persona support”

Jiffy, the service developed by SIA to send and receive money in real time from one’s smartphone using the mobile number, arrives in retail outlets. 

Indeed, following on from Person to Person (P2P) payments, the Person to Business (P2B) phase has begun in the cities of Milan, Rome and Turin, enabling users to pay via app instantly and in total security at over 150 outlets that have signed up with Intesa Sanpaolo. 

From finance to real estate to healthcare, blockchain technology is a major talking point in industry circles today. This prospective revolution of a technology is advantageous for your business and undeniably provides a competitive edge over others in your industry.

I’ve been a big Doctor Who fan since I first cowered behind my parents’ sofa in Scotland in the early 1970s, hiding from the Daleks. From the original black and white 1960s series to the recent news that, for the first time, the 13th Doctor will be a woman, the sci-fi series has continually reinvented itself to remain relevant to new audiences. One secret to its success has been the Doctor’s ability to regenerate into a completely new character every 2 to 3 years.

The Senior Managers Regime (SMR) has already had a positive impact on the financial services sector, despite making the day-to-day jobs of compliance staff more difficult, according to senior UK financial crime professionals polled by LexisNexis® Risk Solutions. The survey of nearly 200 professionals shows that 71% of respondents believe the SMR has had a positive effect on the industry.

Spire Payments team with Payneteasy to launch innovative integrated mPOS solution.