CaixaBank has put together a multi-disciplinary task force of more than 100 people to exclusively analyse and deploy generative Artificial Intelligence in specific areas of internal and customer-related processes. The objective is to analyse the potential of this new technology and develop use cases in which AI contributes to driving digital innovation and improving processes in all of the bank's lines of activity, to improve its customers' satisfaction and its employees' user experience.

The festive period is meant to be one of cheer and happiness, but for two in five Brits it is one full of dread due to the extra financial pressure on them. During this time of the year, there is much expectation placed on people to buy gifts for family, friends and partners amongst other extra expenses.

The feeling of dread is one that is particularly felt by the younger demographic, with over half (53%) of 18-34-year-olds surveyed saying they dread the extra financial burden.

Going beyond expectations, the debut edition of Datacentre & Cloud Infrastructure Summit (DCCI) on 29 – 30 November in the Kingdom sparked numerous vital conversations amongst industry leaders. 

FINEXPO is set to host the highly anticipated Singapore Blockchain Festival and Traders Fair 2024 in tandem. This dual event marks a pivotal moment for the global financial ecosystem.

ila Bank, Bahrain’s leading digital mobile-only bank powered by Bank ABC, has tied up with Gulf Air to provide customers personalised rewards on their credit card spends. The Bank’s new credit card rewards programme, ‘ila Rewards’, enables customers to choose their reward blueprint according to their preferences and priorities, thereby suiting their unique lifestyle needs.

In the rapidly evolving landscape of the banking industry, customer-centricity has become a core principle for success. In fact, 77 percent of businesses say consumer expectations for effectively engaging with them digitally have increased over the past 12 months, up more than 10 percent from a similar survey conducted by Verint just last year.  Banks are recognizing the importance of understanding the difference in customer expectations and preferences by channel to stay competitive and retain their client base.

BridgerPay, a payment technology pioneer in the payments industry, is proud to announce its transformation into a powerful omnichannel payment operations platform, bringing unparalleled control and flexibility to businesses seeking to streamline their payment processes across all payment channels - e-commerce shops, physical stores and mobile applications.

In Kano, Nigeria, a student hops on a bus to meet friends after school. In Bangalore, India, a business owner refills a prepaid cell phone. In Belo Horizonte, Brazil, a football fan grabs a quick bite outside the stadium while waiting for the game to kick off. Unbeknownst to them, they are all integral players in the ongoing instant payments revolution.

DUST Identity, a company at the forefront of product authentication technology, has raised $40m for its Series B funding round. .

This financial boost was led by Castle Island Ventures, with notable contributions from Amex Ventures, Kleiner Perkins, Airbus Ventures, 8VC, and other investors. This investment marks a significant milestone in DUST Identity’s journey, underlining the growing interest and confidence in its innovative technology.