The 25th of May marks the first year anniversary of the disruptive EU-wide law which overhauled how businesses process and handle data. As the world’s strongest data protection rule, GDPR inflicts fines of up to €20m to businesses who fail to comply.

In the past year, businesses in the EU have been fined €56m in total, however this has merely been labelled a ‘transition year’ by France’s national regulator SNIL, whilst countries focus on finalising their rules and approaches.

We’re seeing a wave of change sweeping the industry directly related to financial institutions’ need to innovate and transform to compete. At a time when customers’ expectations are changing fast and customer centric companies need to move faster and more efficiently than ever before, they also need to be in a position to protect, access, and share their data appropriately. At the same time, they need to keep an eye on security, and regulation.

EBO.ai, the artificial intelligence company optimising customer interactions, has today announced the launch of its new GDPR-focused virtual assistant ‘Oliver’. Part of EBO.ai’s SpeakGDPR project, Oliver will help people understand the ins and outs of GDPR by making knowledge more accessible.

Temenos (SIX: TEMN), the global banking software company, today announced a partnership with UBX, the fintech subsidiary of UnionBank of the Philippines, the seventh-largest bank in the Philippines. The UBX partnership with Temenos aims to deliver digital banking to millions of people in the Philippines in the next five years. The partnership will give UBX partner financial institutions access to Temenos’ integrated and highly scalable core banking software.

InstaReM, a leading digital cross-border money transfer company with a global presence,has announced that it will now power cross-border payments for the clients of KASIKORNBANK(KBank), Thailand’s leading banking group, across select markets.

More than 1-billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. It is this very reason that has driven Wari (www.Wari.com) to integrate with the WhatsApp Business solution to enable customers – through strategic partnerships - to request its financial services around the world on WhatsApp.

DataArt, the global technology consultancy that designs, develops and supports unique software solutions today announced that it has achieved ISO 9001 certification for software design and development.

The ISO 9001:2015 is an international standard for quality management systems (QMS) maintained by the International Organization for Standardization (ISO), a global network of national standards bodies.

TrustArc, a leading data privacy management company, today announced new findings from an online study conducted by Ipsos MORI, a global research and consulting firm, on behalf of TrustArc. The survey polled individuals aged 16-75 in the UK about a number of issues surrounding the EU General Data Protection Regulation (GDPR) one year since it went into effect on 25 May 2018.

The global perception of “moving to the cloud” has undergone multiple shifts since its inception. What began as a leap of faith into the unknown has become a core enabler for businesses that want to experiment, innovate and grow. So much so that organisations stalling their move to the cloud are finding themselves being left behind.

Ahead of the 19th Annual Shared Service Finance & Accounting Conference, taking place this June 26th - 28th in Dallas, we spoke with Cindy Pauls, Director of Shared Service at Borden Dairy Company. In this exclusive Q&A, Cindy Pauls shares insights on: