‘Anywhere, Anytime’ banking may once have been considered an over ambitious vision, but thanks to the plethora of mobile devices that put financial decision-making and transactions literally into the hands of the customer it has now become a reality.
By rapidly embracing the opportunity to bank on their own terms through their preferred channels customers are driving an unprecedented level of digitalisation within this environment and the banks are responding accordingly with innovative technology that is transforming their relationships and capturing more sales.