In the beginning, there was digital experience, analytics and, cloud. Of the nine Marco forces, these three have consistently captured most mindshare and dollars in investment over the last decade, and with a good reason. But, today they are the pillars upon which many ambitions for the future are built. And we are far from being done.

Digital experience

The number of customer complaints have climbed to a 5 year high in the financial services sector, up 130 per cent in some cases owing to customer service, according to the Financial Ombudsman Service complaints handling data out today.

Customer complaints against financial services institutions have hit a 5-year high year, with payday loan complaints surging 130%, according to data just published by the Financial Ombudsman Service.

Facilitating the flow of legal entity and counterparty information between banks and data providers to counteract financial crime, bribery and corruption is critical. Fenergo, the leading provider of digital Client Lifecycle Management (CLM) software solutions, has partnered with Refinitiv, global provider of financial markets data and infrastructure, to enable customers to more efficiently identify risk.

The downfall of banks has been predicted several times throughout history. In the 1990s it was said that “banking is necessary, banks are not” and for banks these gloomy forecasts have gained renewed traction in recent years. Fintechs delivering a relevant and razor-sharp digital customer experience make banks look dusty and foot-dragging. At the same time, tech-giants such as Apple, Tencent and Alibaba are moving rapidly into areas usually associated with more traditional financial institutions.

Finastra has announced the appointment of Mark Miller as Chief Financial Officer (CFO) effective May 13, 2019.

While British consumers expect their banks to ensure that the latest technology is available, consumers’ rate of adoption does not necessarily meet the rate of innovation. Nearly a third (30 percent) of Brits say their bank is over-ambitious introducing additional services on different devices, saying they do not need or want more ways to interact. At the same time, over two-thirds (69 percent) expect their bank to be delivering the latest technology to them and a third (34 percent) say that since they started using devices to manage their money, their financial goals are clearer.

The hacking of WhatsApp’s messaging service is a classic example of a Buffer overflow attack.

Buffer overflows aren’t new, but you don’t often see them these days and this attack is particularly clever because it uses this flaw to gain access to a phone without the user even answering.

Adyen (AMS: ADYEN), the payments platform of choice for many of the world’s leading companies, announced today that it has been selected by Uber to be its initial solutions provider for3D Secure (3DS).