Consumers want innovation in the payments industry to prioritise fraud prevention, security and protection over speed and convenience when choosing how to pay, according to a new report published today by Santander UK.
Santander’s “Transacting Tomorrow: The role of retail payments in powering UK growth”, finds most (70%) consumers believe today’s payments work well, but want future innovation to tackle what they perceive to be “the real gaps”, primarily fraud and consumer protection.















