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HSBC to Invest $10.5 million in StartUp Firm CustomerMatrix

HSBC announces $10.5 million investment in New York-headquartered cognitive computing startup CustomerMatrix.

CustomerMatrix is promising to transform customer relationship management through a platform that "connects the dots" between organisations and their clients.

The platform’s proprietary scoring system is designed to help firms capture hidden revenue opportunities in real-time, by recommending specific actions for customer-facing employees and placing these recommendations in their existing workflows, ranked by impact value.

Monday, January 25, 2016 - 07:06
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JCBI Announces Release of the First Virtual Card with CITIC in China

JCB International Co., Ltd. (JCBI), the international operations subsidiary of JCB Co., Ltd. has today announced that China CITIC Bank (CITIC), a leading commercial bank in China, started to issue the first JCB virtual cards for online shopping users[1]. 

Monday, January 25, 2016 - 06:44
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Creating a component based bank (getting rid of the spaghetti)

One question that crops up regularly is how do we open source the bank, Chris?  The reason is that the bank has built itself over decades through thousands of programmes across hundreds of servers into this massively complex technological spaghetti that cannot be unravelled.  That spaghetti has to be serviced by thousands of programmers and developers because it’s all mission critical.  Then there are layers of suppliers on top of the internal spaghetti who have also built their legacies upon the bank’s legacies.  These suppliers are on versions 7, 8, 9 or 10 of their core platforms, and th

Friday, January 22, 2016 - 12:20
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BMO Financial Group Announces an Upgrade of ATM Systems in Canada

BMO Financial Group has announced an upgrade program of 2,200 full-service ATMs across Canada.

Beginning with a national launch in January, and continuing over the coming months, the upgraded ATMs will provide customers with:

Intelligent touch screens;
The ability to make multi-deposit transactions;
Envelope-free deposits;
An instant on-screen view of scanned cheques and cash (bank notes) and print copy on transaction receipts; and
The ability to set preferences including language and fast cash withdrawal amount.

Friday, January 22, 2016 - 12:01
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P2P Mobile Payment System Expands in Hong Kong

The service will allow customers of the participating banks to transfer funds using just the recipient's mobile phone number. Banks participating in the venture include the Bank of China (Hong Kong), Bank of Communications, the Bank of East Asia, China CITIC Bank International, China Construction Bank (Asia), Citibank, Dah Sing Bank, DBS Bank, OCBC Wing Hang Bank, Shanghai Commercial Bank, Standard Chartered Bank and Wing Lung Bank.

Friday, January 22, 2016 - 11:42
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Samsung Pay Enters Spanish Market through CaixaBank

CaixaBank and its newly-launched mobile subsidiary imaginBank are to be the first in Spain to roll out mobile payments services on Samsung Pay.

CaixaBank launched its first mobile payment service, CaixaBank Pay, based on HCE technology, last September. The bank is an active partner of Samsung, however, running a series of promotional campaigns over the past few years to turn customers on to Samsung products, including tablets, televisions and smartphones.

The bank says Samsung Pay will be rolled out to customers over the next few months, following internal trials. 

Friday, January 22, 2016 - 11:08
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PACT Scheme Goes Live to Fight Against Late Payments

With research showing UK businesses are owed a staggering £41.5 billion in late payments, the PACT Scheme is today launching to lead the fight against late payment. The average late payment burden shouldered by SMEs now stands at£31,901.

Friday, January 22, 2016 - 10:53
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Financial IT Winter Issue 2016
Friday, January 22, 2016 - 10:33
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Financial IT January Issue 2016

A New Year  and a different one

The world has changed since Sibos. What are the implications for FinTech?

Friday, January 22, 2016 - 10:32
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ProPay and Tabs3 Team Up to Provide Integrated Electronic Payments

ProPay and TSYS company, today announced that Tabs3 Software has integrated with ProPay to deliver a fully integrated client bill-pay solution for law firms. Law firms can accept debit and credit cards or electronic funds transfers with instant online signup and no need to enter payment data twice. There is no longer a need to wait days for traditional merchant account underwriting.

Friday, January 22, 2016 - 10:06
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