For Citi’s Consumer Banking customers in Asia Pacific, remembering multiple PINs and responding to a series of questions to verify their identities as they call into the bank will soon be a thing of the past.

Voice biometrics authentication has been implemented in Taiwan with Australia, Hong Kong and Singapore to follow in the upcoming weeks. It will be rolled out throughout the region in 2016 and 2017 to cover all 12 of Citi’s consumer banking markets in Asia Pacific that represent more than half of the bank’s 19 consumer markets globally.

Defender enhances security by requiring two-factor authentication to gain access to your valuable network resources. Defender uses your current identity store within Microsoft® Active Directory® to enable two-factor authentication, taking advantage of its inherent scalability and security, and eliminating the costs and time involved to set up and maintain proprietary databases. Defender’s web-based administration, user self-registration and ZeroIMPACT migration capabilities ease the implementation of two-factor authentication for both administrators and users.

Cordium, the market-leading provider of governance, risk and compliance services, and Knadel, a specialist management consultancy, have formed a strategic alliance in the UK which will harness the skills and experience of both firms to provide best of breed regulatory, business and technology consulting services to the investments industry.

Both Cordium and Knadel have a strong track record of effective advisory consultancy, specialising respectively in regulatory and business change. Working together, both parties can now offer existing and new clients:

Thank you for your interest in the 2016 Payment Innovation Survey.

Financial IT is conducting Payment Innovation Survey to find the most advanced payment processing solutions based on its technology features and customer feedback stories.