CustomerXPs Delivering Instant Insights to Prominent Bank’s 4500 Branches
- Case Studies
- 14.10.2016 02:53 pm
Branch banking has been the linchpin of banking activity since the evolution of banks. The rise of financial services and a new mobile generation of consumers contribute to an on-going shift in how banking organizations service their customers. With competition intensifying among financial institutions to provide the best services to customers, it has become imperative for banks to provide superior, consistent and effortless customer experience to acquire new customers or retain existing ones.