SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, today announced that it has appointed Venkatesh SG as the Head of Customer Success Group. Based in Bangalore, Venkatesh will be responsible for nurturing and strengthening SunTec’s global client relationships in more than 45 countries around the world.

Venkatesh is a seasoned business leader with more than 30 years of experience in the BFSI domain, and a proven record of successfully leading large transformation programs. Prior to joining SunTec, he was the Chief Customer Officer at Clari5. In an earlier stint, he was responsible for delivering customer value as Senior Vice President at ITC Infotech and has also worked with EdgeVerve (Infosys), Intel and IBM.  

Nanda Kumar, CEO and founder of SunTec said: “SunTec’s Customer Success Group has been set up as a key element of our mission to become even more customer-centric than ever. I am glad to welcome Venkatesh as the head of this group. He brings to SunTec an exemplary record in building and leading teams focused on delivering greater customer success and delight. I am confident that under his leadership, this group will be instrumental in driving customer delight across the depth and breadth of SunTec’s client and product portfolio.”  

Venkatesh SG, Head of Customer Success Group at SunTec said: “The mandate to drive greater customer delight at an organization as customer-centric as SunTec is both exciting and challenging. I am looking forward to the opportunity to work closely with our clients around the world, as well as with internal teams at SunTec, with the singular mission of delivering greater value to our client organizations with our products and solutions.”

Throughout his career, Venkatesh has been involved in different stages of the enterprise software lifecycle, including pre-sales, product management, product engineering, delivery, and support.

SunTec operates globally across 45 countries, including India, USA, UK, Germany, UAE, Singapore, Canada, and Australia. The company has more than 130 clients in BFSI, telecom and travel industries.