eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that company CEO Ashu Roy will talk about digital transformation at Elisa Digital and AI Summit.

A thought leadership forum for executives focused on contact centers, customer engagement, and digital transformation, the event is hosted by Elisa, a premier partner for eGain in the Nordics region.

As part of his presentation, Mr. Roy will discuss how transforming the experience triad holistically-agent experience (AX), business experience (BX), and customer experience (CX)-is critical for success in digital transformation (DX).  He will also explain how eGain's rich capabilities in digital engagement, AI knowledge, and connected analytics, along with Elisa's services, can make DX easy. In addition, cloud-based innovation, GDPR, and client case studies will be part of the discussion.