Published
- 08:00 am

Path Solutions, a global Islamic Fintech solutions provider, is delighted and proud to announce that it was selected ‘Best Islamic Technology Provider’ at IFN Service Providers Poll 2018 for the 11th consecutive year, 12 times in total.
Commenting on the above achievement, the Group Chairman & CEO of Path Solutions, Mohammed Kateeb stated, “I’m honored to celebrate our record-breaking 11th win today. This recognition arrives on the heels of many other 2018 honors for Path Solutions’ excellence and innovation in industry-leading Islamic financial technologies. Our vision is rooted in our drive to innovate. Over the years, we have capitalized on the strength of our Islamic core banking platform, and we are continuously enriching it by introducing technologies that focus on intelligence, analytics and digitalization of our client services enabling them to offer rich, consistent and highly differentiated customer experience. We thank our clients, partners and IFN readers for voting for us, as it inspires us in our mission to advance and continue to deliver state-of-the-art set of solutions and services”.
This year, REDmoney’s IFN poll received a record-breaking number of votes. Eleven categories were contested to determine the most influential Islamic finance service providers with high-level commitment to continuously contribute to strengthening the soundness of the global Islamic finance industry as it continues its positive growth trajectory.
Andrew Morgan, Managing Director & Publisher of IFN commented, “In another big year for Islamic tech behemoth Path Solutions, the firm is crowned ‘Best Islamic Technology Provider’ for the 11th consecutive year, winning a total of 12 times, demonstrating its unparalleled edge in one of the most hard-fought categories of the poll. Oracle FSS came in second. IFN would like to extend its most sincere and heartiest congratulations to all winners and deepest gratitude to all voters for making the IFN Service Providers Poll the most trusted yardstick for performance and benchmark of excellence for the industry’s unsung heroes”.
Path Solutions’ string of recognitions is a result of its pioneering and catalytic role, being at the forefront of the international Islamic financial services industry. The company’s multi-award winning Islamic core banking platform includes a web-based, cloud-first solution designed to add significant value, flexibility, control, and operations visibility to clients around the world. Path Solutions has received praise from distinguished scholars and industry analysts on a global scale.
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- 04:00 am

The Western Union Company (NYSE: WU), a leader in cross-border, cross-currency money movement, has launched online money transfers in Malaysia via the Western Union® mobile app and westernunion.com, enabling customers to send money with a few clicks, 24/7, to almost anywhere in the world.
Western Union’s digital services in Malaysia enable direct money transfers for payout at Western Union’s retail network of more than half a million agent locations in more than 200 countries and territories, or directly into billions of bank accounts worldwide. Western Union is fast-tracking its digital footprint across the world and today has online services in more than 50 countries and territories.
“We are accelerating our digital presence to mirror our iconic retail footprint globally and locally to offer customers multi-channel choice to suit all their money transfer needs,” said Molly Shea, Senior Vice President & General Manager, Global Money Transfer, Asia Pacific, Western Union. “Our customers value us for our speed, convenience and reliability in serving their money transfer needs – up until now, offered through our wide retail footprint. We are pleased to take all of these features and much more and offer our services at their fingertips via our globally high star-rated mobile app or transactional web.
“Our customers still retain the choice to access 2,800 Western Union Agent locationsi across the country to send money transfers in person – this reflects our commitment to providing true choice and more options to connect to their families and friends around the world,” said Shea.
Western Union’s mobile app also enables customers who prefer paying for their transactions in person to commence their transaction on the app and then visit an agent location to complete their transaction more quickly.
Customers can send up to RM3,000 per day and fund their transactions online from their local internet banking accounts with FPX (Financial Process Exchange) participating banks.
The advanced economy of Malaysia makes it a notable destination for labor migrants from neighboring countries. According to the IMF, Malaysia’s economy continues to perform strongly, and the country is well on its way to achieving high-income status. On the domestic front, Malaysia’s strong employment is boosting private consumption, and investment is also helping to drive growthii.
Malaysia has a high smartphone penetration at 98 percentiii. According to a study titled Unlocking the Economic Impact of Digital Transformation in Asia Pacificiv by Microsoft and IDC Asia/Pacific, by 2021, digital transformation will add an estimated USD $10 billion to Malaysia’s GDP, and increase the growth rate by 0.6 percent annually, factors that underscore the need for convenient digital channels for cross-border money transfers.
CUSTOMER GUIDANCE
In line with Central Bank of Malaysia regulations, prior to the first use of the online service and the app, customers are required to register on www.westernunion.com/my. Once the email address is verified, customers will be directed to enter their valid ID details and upload a copy of the same ID. Acceptable ID’s include a passport, government issued ID, driver’s license, residence permit with photo, work permit with photo, emergency passport, UNHCR Card, military/police/government ID or I-Kad.
After registration, to complete the initial transaction, customers should input the amount to be sent and the destination country. Customers can then choose the “pay in store” option, enter receiver details, verify the information is correct and click send. Within 24 hours, customers can head to the most convenient location with the money transfer control number (MTCN) and the same original valid ID used during registration. In store, once the Western Union representative verifies the original ID with the details online, the sender can proceed to fund the transaction. The customer will be notified via email of their successful verification. After the initial registration and verification process, the customer can conveniently send Western Union money transfers any time, with a few clicks, from their mobile phone or online.
In addition to the convenience and reliability of sending money any time, the website and app (available for iOS and Androidusers) enable customers to estimate fees and foreign exchange rates for online money transfers, view past and pending transactions, view payout options available in the receiver’s country, and access round-the-clock customer service. Customers can also track money transfers online or find a Western Union agent’s location where the money can be collected.
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- 07:00 am

FDP – part of leading London-based practice LOM architecture and design – has unveiled its design for the first wholly-digital bank branch in the Dominican Republic.
Banco Popular Dominicano – the country’s largest bank with over 200 branches serving a national population of around 10 million people – has launched ‘Centro Digital’ in Downtown Mall, Santo Domingo.
FDP worked with the bank to define a new digital service offering for its customers. Its approach presents the bank’s products and services to customers in an integrated format and demonstrates Banco Popular Dominicano’s commitment to innovation by encouraging and educating customers in using interactive technology.
The Centro Digital branch will serve as prototype for other digital branches as the bank continues, over time, to invest in new technology that meets changing customer requirements. Centro Digital – which utilises the latest full-function ATMs – is the bank’s first without tellers and forms a key component in its omni-channel network. The branch employs up to 12 people in a location where footfall is high throughout the day and is open seven days a week for up to sixteen hours a day (7.00am – 11.00pm). Banco Popular Dominicano is leading the digital transformation in Dominican financial services. It has more than a million digital users and 77.5 per cent of its transactions are made through digital channels.
The design approach has sought to create an environment that expresses the bank’s user-friendly digital channels and is designed to be friendly and easy to use. Customers are encouraged to migrate from traditional banking to digital channels and staff are on hand to assist and offer advice. Staff are enabled by wireless devices to allow them to walk the floor with customers, demonstrate technology and consult in an informal setting.
The interiors preserve the blue and white colour scheme of Banco Popular Dominicano’s distinctive branding, while updating it for the digital age. Timber elements have been introduced to give the space a natural and warmer feel than is usual in a typical retail banking outlet. FDP’s design creates a strong sales and marketing environment which allows casually-dressed staff to mix with customers and engage them in conversations about the bank’s products and service offers. There is also an event space – incorporating a large screen on one wall and integrated digital cameras for streaming events – which provides opportunities to launch technological innovations as well as host seminars and undertake educational activities. A key aim is removing barriers between the bank and customers and the branch has a highly transparent shop frontage designed to be open and welcoming to customers using Downtown Mall.
Simon Bird, FDP’s Project Director says: “The bank’s ethos is ‘By Your Side’, encapsulating Banco Popular Dominicano’s welcoming and friendly approach towards its customer base. We have given a lot of thought to way in which branch staff interact with customers using digital consoles. We approached the design as if it were an app, requiring constant review and updating over time like a software program. This allows it to respond to changing needs.
“Everything in our approach is designed to emphasise openness and a lack of barriers”, Bird continues. “The only physical ‘barrier’ in the branch itself is the reception desk which provides a destination at the back of the branch. At every stage in this project – from conception to roll-out – the user experience has been at the focus of our thinking. The look and feel of the branch has been sensitive to – and respectful of – the Banco Popular Dominicano brand, especially in its use of colour. We have sought to deliver a physical manifestation of what customers are able to access via the bank’s website and apps. It is simple, straightforward and jargon-free. The screen and presentation area allow the bank to communicate its involvement with social initiatives, demonstrating ways it interacts with the wider community and environment across all areas of its activities.”
It is hoped that the success of this branch will allow the format to be applied to other branches across the Dominican Republic, each becoming a ‘platform’ which supports an omni-channel banking strategy and aims at enhancing customer experience.
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- 01:00 am

nexo standards, the association dedicated to delivering fast, interoperable and borderless card payment acceptance, today announced that First Data (NYSE: FDC), a global leader in commerce-enabling technology, is one of a group of early adopters deciding to implement the latest nexo messaging protocols and specifications into its payment platform.
First Data, which became a member of nexo standards in 2013, will integrate the new nexo standards NIS v.4.0 Specification Guidelines. The updated specification defines the necessary nexo standards messaging protocols and related steps required to implement nexo IS solutions; this includes the development of point of interaction applications, host systems and terminal management systems.
“First Data is thrilled to be one of the early adopters of the latest nexo standards specifications, which simplify the process for our clients working to expand their businesses into new regions,” said Michael Neborak, Executive Vice President, Head of EMEA Region at First Data. “This cross-border payment systems compatibility will help global businesses manage all of their POS and eCommerce transactions from one central payment acceptance platform, regardless of the country they operate in.”
nexo standards offers a suite of messaging specifications and protocols which adhere to ISO 20022 standards, are universally applicable, and freely available globally. The specifications and protocols enable card payment acceptance stakeholders to establish standardised cross-border payment infrastructures.
The freedom that nexo’s universal acceptance standards provide put First Data at the forefront of new payment innovation. First Data utilised the nexo messaging specifications to provide a central payment acceptance platform for the AccorHotels Group, a global leader in travel and lifestyle. The nexo specifications have enabled AccorHotels to manage all its POS devices and eCommerce transactions from one central location, regardless of which country they are operating in.
First Data’s integration of the latest nexo specifications will include future adoption on its Clover platform. Clover is a business management platform designed for small and institutional businesses, and is currently available to merchants in the United States, United Kingdom, Ireland, Germany and Austria.
“As a Principal member of nexo standards, First Data has long been an advocate of the benefits of our messaging specifications and protocols,” comments Arnaud Crouzet, General Secretary of nexo standards. “The company handles 79 billion transactions per year across more than 100 countries, so its decision to incorporate nexo into its worldwide payment strategy is a huge endorsement.”
First Data will be using the nexo FAST, nexo Retailer, nexo Acquirer and nexo TMS Specifications.
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Lina Andolf-Orup
Global Product Marketing Director at Fingerprints
2018 has seen the once futuristic biometric smartcard go from talk to trial. From the U.S.A. see more
- 02:00 am

SysGroup PLC (‘SysGroup’), the award-winning managed IT services and cloud hosting provider, has today announced another period of significant growth with revenue up 47.3 per cent to £5.8m for the six months ending 30th September 2018.
Recurring managed IT services represented 77.8 per cent of the Group’s total revenue during the period, underpinning the ongoing success of its growth strategy and investment in people.
The results follow the unification of SysGroup’s operations and service offerings, which were launched under a single brand earlier this year. The company also welcomed Martin Audcent to its board of directors in the summer, taking up the position of Chief Financial Officer.
Continuing to invest in its service offering and keep up with the pace of technological change, SysGroup added its second hyper-scale cloud platform into active service during the period to continue to meet the demands of its existing customers and support future growth.
The Group’s growth over the past six months has been driven largely by investments made to strengthen its sales and marketing functions, whilst continuing the focus on maintaining exceptional customer service levels.
Adam Binks, Chief Executive Officer of SysGroup, commented:
“Since taking on the role of CEO at SysGroup, we’ve spent the first half of the year investing in our business, our people, our brand and in our systems. As a result, we have a more sales-focused workforce all working towards the same common goals. We are beginning to see the results of this investment through a strengthened pipeline and remain confident in delivering full year performance in line with current market expectations.
“Cyber security, governance and compliance are three key areas that businesses look for in managed IT services. They want to understand where liability lies in the case of a data breach and make their chosen solution as cost effective as possible – which is where SysGroup can really begin to add value.
“We’ve positioned ourselves as an extension to our customers’ existing IT departments and our consultative-led approach allows us to guide customers through the complexities and developments of the ever-changing technology landscape.”
The streamlining of its market focus and brand awareness campaigns has positioned SysGroup as a leader in managed IT services and cloud hosting solutions – the success of which is reflected in the company’s recent award wins, including taking home Security Vendor of the Year in Computing’s Security Excellence awards, and scooping runner-up in Computing Security’s Best Customer Service award.
SysGroup delivers a wide range of managed IT services, cloud hosting, managed IT Security and consultancy services to its customers across a range of sectors, including financial services, insurance, retail, technology, not-for-profit, education and healthcare.
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- Product Reviews
- 26.11.2018 07:27 am
What is the solution?
The Auto Collection system is a robust collections software solution that is introduced to reduce and mitigate risk of managing past due or delinquent accounts. This automated system monitors the customer’s accounts which have unpaid arrears in order to track any amount that becomes available, and blocks it against these arrears, before being drawn or used by the customer. ICS BANKS Auto Collection System drives efficiency by providing the financial institution with the ability to automate collections, recovery and tracking of past due accounts, which in-turn optimizes the collection proceses and minimizes operational risk. It streamlines the tracking and monitoring of different types of arrears, using the criteria that was set by the financial institution, according to its needs. The system provides also the financial institution with the facility of choosing from many different criteria, such as arrear type, amount, date and priority. Fully and real-time integrated with ICS BANKS family of products, mainly with ICS BANKS Lending, Credit Cards settlement, discounted bills and charges. The system is easy-to-use that empowers the financial institution to efficiently have control of collecting on arrear accounts.
What was the demand for the solution?
This solution came up from the increasing need of our clients to replace the manual debt collection proccesses with an automatic and more efficient collection mechanism, which will boost collections success and reduce operating costs and risk.
What is the core function of the solution?
This solution works automatically in the background, monitors the past dues and validate the related customer account(s) for the availability of fund. Once the fund is available either partially or completely in the customer account, the system blocks the needed amount. Accordingly, the customer will not be able to use this amount until the settlement is done at the end of the day.
Who needs the solution?
This solution is needed by all banks which grant any type of facilities to its customers.
What are the key features of the solution?
- An end-to-end automated system that sits on top of sophisticated business processes to streamline the entire collection process and enhance operational efficiency.
- One centralized system which follows up all types of past dues.
- Real-time collection process which works transparently in the background.
- Eliminates the manual collection processes which in turn reduces operating costs.
- Reduces the turnaround time of recovering customers debts.
- Reduces the risk of having delinquent accounts by blocking any amount that becomes available in the customer’s account, to prevent the customer from using it until the past dues are settled.
- Light and high-speed process.
- Fully parametrized system where the user can set up the parameters of the system such as the type of dues to be followed up, collection priorities and involvement of the customer’s related accounts.
Other Product Reviews
- 03:00 am

Nordea is today, together with the United Nations and 27 other banks from around the world, launching the Principles for Responsible Banking at a UN round table summit in Paris. The principles aim to align the financial sector with the UN Sustainable Development Goals and the Paris Climate Agreement.
As the only Nordic bank, Nordea is part of the 28-member strong core group of banks that has developed the Principles for Responsible Banking together with the United Nations Environment Programme Finance Initiative (UNEP FI). Together the banks represent over USD 17 trillion in combined assets.
CEOs from 12 of the banks are attending the launching ceremony in Paris today, one of them being Casper von Koskull, President and Group CEO of Nordea.
- Through our products and services, we want to contribute to the transition to a low carbon economy and society’s goals, as expressed in the Sustainable Development Goals, the Paris Climate Agreement and the UN Guiding Principles on Business and Human Rights. It is about mitigating risks, improving resilience and creating opportunities for a better society. Together we are on a journey towards a sustainable future, says Casper von Koskull.
The principles will define and affirm the banking industry’s role and responsibilities in shaping and financing a sustainable future. The principles set the global standard for what it means to be a responsible bank and will ensure that banks create value for both their shareholders and society.
The principles are now entering a six-month global public consultation period before they will be signed by banks from around the world at the United Nations General Assembly in New York in September 2019. Banks and stakeholders around the world are invited to provide feedback to guide their further development, and to signal their support by becoming endorsers of the Principles for Responsible Banking.
- By developing the set of principles, Nordea and the other founding banks set out a clear purpose for the banking industry, and enable investors, policy makers and regulators, clients and society to compare banks and hold them accountable. I am very proud that Nordea has been able to play such an active part in creating the Principles for Responsible Banking, says Sasja Beslik, Head of Sustainable Finance at Nordea.
The six Principles for Responsible Banking that banks commit to, in summary, are:
- Alignment: We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the Sustainable Development Goals, the Paris Climate Agreement and relevant national and regional frameworks. We will focus our efforts where we have the most significant impact.
- Impact: We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and environment resulting from our activities, products and services.
- Clients and Customers: We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.
- Stakeholders: We will proactively and responsibly consult, engage and partner with relevant stakeholders to achieve society’s goals.
- Governance and Target Setting: We will implement our commitment to these Principles through effective governance and a culture of responsible banking, demonstrating ambition and accountability by setting public targets relating to our most significant impacts.
- Transparency and Accountability: We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for our positive and negative impacts and our contribution to society’s goals.
Related News
- 09:00 am

Express Checkout in webshops and new features for businesses
Freek de Steenwinkel, Director of Tikkie, explains: “These new features reaffirm Tikkie’s front runner status in mobile payments. With over 4 million users and 2,000 business clients in the Netherlands, Tikkie is better positioned than other payment apps to pioneer new ways of simplifying payment processes between consumers and businesses. Tikkie users starting up the app will soon discover a different layout from what they’re used to. Cleaner, with three easily recognisable buttons at the bottom of the screen: scan QR-code, Pay and Payment Request.”
Tikkie PAY: transferring money to a mobile phone number
The ‘pay’ option is new. Users can transfer money to another Tikkie user without having first received a payment request - and without needing to know a user’s IBAN. All they need to do is select a recipient from their Tikkie address book and go through the usual iDeal payment process. The recipient gets a message confirming the payment. The advantages are that people no longer have to wait for someone else to send them a payment request, and that the recipient’s IBAN is not required. Tikkie recognises the other Tikkie user’s telephone number and knows which account number to transfer the amount to.
Express checkout
Another new Tikkie feature is the ‘SuperSnelBetalen’ feature (express checkout) in webshops. Regular online shoppers know that sinking feeling: you’ve forgotten your password or you’re asked to fill in a long form with all sorts of personal details before you can check out. Tikkie makes online purchases a lot simpler. When placing an order, users - if they want to - can fill in their address details, just once, in Tikkie SuperSnelBetalen. From then on, Tikker users buying from webshops that support this feature can skip the address form and use Tikkie to pay right away. Tikkie then instructs the webshop where to send the product. And the next time you buy online, even if it’s in a different shop, Tikkie remembers your address and you can complete your online purchase with just a few mouse clicks.
App for business users
Businesses are showing a keen interest in Tikkie-type payment options for commercial use - with higher limits and their own logos and GIFs - and Tikkie has responded by adding features to the app especially for businesses. Plumbers and window cleaners, for example, can now send a Tikkie right on the customer’s doorstep. Late November, the revamped Tikkie portal will be going live, where businesses can conveniently send big batches of Tikkies to their customers.
Related News
- 07:00 am

Tech Bureau Europe has unveiled an online shop for the exclusive series of crypto-design watches by Chronoswiss. The shop boasts a user-friendly design that tells the story of each of the five available crypto-design timepieces. The purchasing process is secure and straightforward. The digital certificate for each crypto-themed watch – dedicated to Bitcoin, Ethereum, Zaif, NEM or COMSA – is recorded on the blockchain, making it secure and impossible to manipulate.
These luxury timepieces by Chronoswiss have been manufactured according to the highest Swiss watchmaking standards. They cut a unique figure on the wrist thanks to their authenticity, high-quality standards, and sophisticated technology. Limited to just 101 pieces per crypto-theme, these collector's pieces boast a high-end aesthetic. The following models are available:
Bitcoin – The currency
NEM – The harvest
Ethereum – The contract
Zaif – The exchange
COMSA – The token
Oliver Ebstein, Owner, and CEO of Chronoswiss, Switzerland Commented;
"With this homage to cryptocurrencies, Chronoswiss is combining the roots of traditional watchmaking expertise with the digital revolution of the new global currencies. It is thus more than natural to be curious and open-minded about the future. Cryptocurrencies and blockchain technology are the future, which Chronoswiss is also actively following and supporting. That is why we are proud to use blockchain as a marketing tool and a means of certifying our timepieces."
Cooperation with LuxTag blockchain platform
The details on each watch in the Chronoswiss Blockchain Series, for instance, the serial number and the warranty period, will be officially registered on the blockchain platform LuxTag. LuxTag is a service provider that uses the latest NEM blockchain platform to combat counterfeit goods and theft. It offers digitised tagging solutions for luxury goods and has specialised in meeting the particular demands of the watch and jewellery sector.
Mathias Schmid, Tech Bureau Europe Ltd., Switzerland stated;
"With Chronoswiss as our partner, we were able to successfully manifest our vision of five cryptocurrency-inspired luxury watches."