Survey Shows Disjointed Communications Technologies Fail Customers
- 6 years 3 months ago
- Cloud, Infrastructure
RingCentral UK Ltd., a leading provider of global enterprise cloud communications and collaboration solutions and a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG), released a new report entitled Overcoming the Digital Disconnect: How Disjointed Communications Technologies Are Letting Customers Down – and How to Solve it.
Avaya Opens New Customer Experience Centre in Guildford
- 6 years 3 months ago
- Cloud, Infrastructure
Following a year of investment and development, Avaya Holdings Corp. (NYSE:AVYA) today announced the opening of its new Customer Experience Centre (CEC) in Guildford. The state-of-the-art facility will act as the UK’s leading showcase of the latest contact centre, communication and collaboration technology that is enabling the digital workplace and excellent digital customer experiences.
Ant Financial Launches Distributed Core Banking Platform with Hoperun Information Technology
- 6 years 3 months ago
- Banking
Ant Financial Services Group (Ant Financial) and Jiangsu-based Hoperun Information Technology (Hoperun) today unveiled its Distributed Core Banking Platform (DCBP), a next generation banking product which is designed to help financial institutions shift their business models from transaction-oriented to customer-oriented. The platform also aims to help financial institutions tackle digital challenges, including distributed development, financial...
Funky Pigeon soars to new heights with Claranet’s AWS and DevOps optimisation
- 6 years 3 months ago
- Cloud
The challenge The company always faces seasonal spikes in website traffic and needed to ensure its online platform was stable and fully functional during busy periods. This was especially true at Christmas where workloads could increase by 5x to respond to customer demand and fluctuations in data traffic were creating network instability and having a negative effect on the customer experience.
TradingScreen Expands into Montréal
- 6 years 3 months ago
- Trading Systems, Infrastructure
TradingScreen Inc. (TS), the global, multi-asset class order and execution management system (OEMS), today announced that it would be expanding its development and technology operations to Montréal as “TradingScreen Electronic Financial Solutions Inc.” (TS Canada). TS’s expansion into Canada brings TS’s physical presence into nine countries.
Finance Industry Is “One Court Case Away” from Claims Management Company Onslaught, Quadient Warns
- 6 years 3 months ago
- Infrastructure
After targeting PPI repayments and penalties for Payday Loan Companies, consumer Claims Management Companies (CMCs) will now set their sights on financial organisations that have suffered data protection breaches, customer experience expert Quadient has warned. In the wake of regulation changes, CMCs are currently focusing their attention on the Payday Loan Companies – speeding the collapse of Wonga and others. However, before this avenue is...
Financial crime experts: ‘the Senior Managers & Certification Regime needs to broaden the responsibility for anti-money laundering’
- 6 years 3 months ago
- Risk Management
LexisNexis® Risk Solutions, the global information solutions provider, today releases its latest analysis of the anti-money laundering (AML) sector in the UK. Research conducted with senior AML stakeholders, suggests that as part of the Senior Managers & Certification Regime (SM&CR), senior management – not just the Money Laundering Reporting Officer – should be held responsible for money laundering failings.
Western Union to Present at the Wolfe Research FinTech Forum
- 6 years 3 months ago
- Money Transfers
The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movement, today announced that the company will present at the Wolfe Research FinTech Forum on March 13, 2019. The presentation will begin at 10:25 a.m. Eastern time and will include comments from Raj Agrawal, Executive Vice President and CFO.
QuickBooks Announces Full MTD Product Suite is live
- 6 years 3 months ago
- Infrastructure
Intuit QuickBooks today announced its full Making Tax Digital (MTD) product suite is live. In a product demonstration on stage at QuickBooks Connect London, VP and UK country Manager, Chris Evans, and Head of Product Europe, Shaun Shirazian, showed how both accounting professionals and small businesses can use QuickBooks, now, to file in compliance with the biggest tax compliance change in a generation; HMRC’s Making Tax Digital for VAT.
Nonprofit Chooses Baker Hill's Solutions to Support New Jobs & Businesses
- 6 years 3 months ago
- Risk Management, Infrastructure
Baker Hill, a leading provider of technology solutions for common loan origination, risk and relationship management, CECL compliance, and smart data analytics, announced that CAP Services, Inc., a nonprofit offering small business assistance and financial support to low-income individuals, has selected Baker Hill NextGen® Statement Spreading to provide
ClauseMatch partners with Alpha Reply to boost integration of compliance management automation at financial institutions
- 6 years 3 months ago
- Compliance
Alpha Reply, the Reply Group company specialising in machine learning and digital transformation of banks and FinTechs, today announced its new partnership with regulatory technology company ClauseMatch. Under the agreement, Alpha Reply will be implementing and integrating the ClauseMatch RegTech solution for policy management and compliance at financial institutions worldwide.
LiquidityEdge closes in on competition
- 6 years 3 months ago
- Trading Systems
Electronic US Treasuries (UST) trading venue, LiquidityEdge, today announced it experienced record trading volumes during February 2019. On February 28, participants traded over USD 31 billion (single count) across both on-the-runs and off-the-runs. It also experienced a record week last month, with USD 101 billion traded between 21-28 February.
Investors Bank Selects Wolters Kluwer’s OneSumX for Regulatory Reporting
- 6 years 3 months ago
- Regulatory Standards
Investors Bank has chosen Wolters Kluwer’s OneSumX for Regulatory Reporting to provide its regulatory reporting software. Investors Bank, which operates from its corporate headquarters in Short Hills, New Jersey, has approximately $25.52 billion in assets and 151 branches located throughout New Jersey and New York.
Fujitsu Digital Annealer Revolutionises Problem Solving with Quantum Acceleration
- 6 years 3 months ago
- Infrastructure
The second generation Fujitsu Digital Annealer is now enabling organisations to make a rapid and affordable leap to solve complex combinatorial optimisation problems – enabling breakthroughs in areas such as optimising manufacturing processes, minimising traffic congestion and enabling financial services providers to align investment portfolios against ever-changing risk landscapes.
Gresham and RegTek.Solutions partner to offer strategic transaction reporting solution to buy-side and sell-side firms
- 6 years 3 months ago
- Infrastructure
Gresham Technologies plc, the leading software and services company that specialises in providing real-time data integrity and control solutions, announces a new strategic relationship with RegTek.Solutions, a leader in global regulatory reporting solutions.
