NICE Actimize, a NICE (Nasdaq: NICE) business and the leader in Autonomous Financial Crime Management, has been chosen by Indonesia’s PT Bank Central Asia Tbk (BCA) to transform its anti-money laundering compliance and case management operations. To more effectively meet the needs of its regulators and support its growing customer base, BCA will implement NICE Actimize’s recently launched Suspicious Activity Monitoring (SAM9) solution, as well as Actimize ActOne, an investigation management system utilizing intelligent automation that will serve as the financial institution’s next generation alert and case management platform.

BCA, one of the largest banks in Indonesia, currently processes millions of transactions every day through its current NICE Actimize financial crime management system, according to the institution. With the support of IT solutions provider Anabatic Technologies, BCA chose to upgrade to NICE Actimize’s next generation financial crime offerings to better manage the compliance process and its regulatory requirements.

With an increased number of transactions stemming from both new customers and product lines, combined with thousands of branches, BCA was looking for an anti-money laundering and case management integration that could process a higher number of alerts through a significant reduction in false positives, while increasing efficiency and accuracy for its investigation team.

"At BCA, we firmly believe that customer satisfaction and loyalty is driven by offering innovative digital banking services that conducts transactions in a secure and efficient manner. With compliance and regulator demands growing, coupled with our institution’s drive to innovate while reducing costs, BCA chose NICE Actimize’s anti-money laundering and case management platform as one that supports these objectives on behalf of our growing institution,” said Arif Singgih, Executive Vice President - Compliance, BCA.

“As NICE Actimize continues to expand to a growing customer base across Southeast Asia, we are seeing major adoption for our AI-enabled anti-money laundering and case management solutions,” said Joe Friscia, President, NICE Actimize. “When integrated, our AML and ActOne solutions provide increased accuracy and productivity, improved return on investment and a clear path to supporting regulator requirements more effectively.”

NICE Actimize's recently updated Suspicious Activity Monitoring (SAM) solution, which combines machine learning analytics with robotic process automation, virtually eliminates costly manual data gathering tasks thereby increasing team productivity and reducing investigation time for a single alert by up to 70 percent. The new Suspicious Activity Monitoring solution introduces NICE Actimize's innovative concept of Autonomous Financial Crime Management to the anti-money laundering category for the first time.