For the third year in a row, Avaloq, the international fintech and leader in integrated banking solutions, has been named Star Performer in the ‘Capital Markets BPO – Service Provider Landscape with Services PEAK Matrix Assessment 2018’ by Everest Group. The assessment is an industry-recognized analysis used by enterprises to make critical decisions about global services providers. Participants also look to the PEAK Matrix™ to gauge and calibrate their offerings against others in the industry or market.
Everest Group’s PEAK Matrix™ provides an objective evaluation of key service providers in the global services space. Entrants are analyzed based on their market impact (in the categories of market adoption, portfolio mix and value delivered), and their vision and capability (in the categories of vision and strategy, scope of services offered, innovation and investments, and delivery footprint).
Avaloq was named a Star Performer in recognition of its growth and achievements over the past 12 months that stood above industry average. A key factor included the creation of a new global banking operations organization to harmonize service delivery and improve efficiency, quality and control. To further improve the already high levels of straight-through processing rates, Avaloq increased their use of robotic process automation (RPA) and plans to apply artificial intelligence techniques to maximize automation levels and minimize operational risk.
The PEAK Matrix™ Assessment follows a number of industry awards for Avaloq achieved over the past couple of months. It was recently named overall winner in the 2018 IDC Fintech Rankings Real Results Awards, for instance, and was named a Leader in Gartner’s Magic Quadrant for Global Retail Core Banking.
Juerg Hunziker, Avaloq’s Group CEO, said: “We are thrilled to be named a Star Performer in ‘Capital Markets BPO – Service Provider Landscape with Services PEAK Matrix™’ by Everest Group. This award is a testament to Avaloq’s focus on developing innovative solutions for our clients, helping them best service their own clients in turn. This is a strong acknowledgement of our success with our clients who partner with us as a way to drive their digital agendas and achieve efficiency gains with standardization.”