Worldline chosen by Subway® to provide omnichannel payment solutions

Worldline chosen by Subway® to provide omnichannel payment solutions
19.02.2020 10:00 am

Worldline chosen by Subway® to provide omnichannel payment solutions


Worldline, the European market leader in payment and transaction services, has been selected to provide state-of-the art payment solutions to Subway® restaurants across Europe. Worldline’s solution includes POS and E-Commerce acceptance as well as payment terminals operating with the new NEXO retailer protocol. This sets the standards for easy interoperability with all NEXO-compliant cash registers. The roll-out is planned across multiple markets starting in 2020.

Easy integration of payment devices into the sales process is part of a smooth and efficient customer journey in all businesses. This is crucial for Subway®, as a large Franchise organisation with a huge base of franchise owners. Worldline is the only payment technology provider in Europe that was able to offer Subway® a fully future-proof payment infrastructure based on the YOMANI terminal. An entirely new level of flexibility is enabled by implementing the new NEXO retailer protocol that facilitates the connection between the card payment infrastructure and the retail POS system.

Worldline has been awarded a 3-year contract including POS and online acceptance. In several European countries, Worldline supports the Subway® brand with its comprehensive knowledge around the commercial agreement and the technical deployment of such projects in the Franchise environment.

Subway® and its franchise owners will benefit from Worldline’s commitment to omnichannel solutions when it comes to management information: a consolidated reporting of all payment flows, regardless of their origin, provides valuable insight and decision support at all levels. Through its intuitive onboarding portal, Worldline enables franchise owners to have the payments functionality for their business up and running in no time. Additional features include the optional DCC (Dynamic Currency Conversion) in tourist or multi-currency locations as well as POS-advertising capabilities.

Justin Goes, Regional Director Europe Subway International said: “The Subway brand highly relies on all our locations to deliver a smooth customer experience. In order to support our franchise owners to live up to this ambition, we strive for a maximum ease of operations, also and in particular when it comes to payments. Working with Worldline as our central payment technology provider ensures a right performance at check-out as well as maximum flexibility now and in the future.”

Vincent Roland, Managing Director Merchant Services of Worldline, said: “Worldline has a proven track record with large Franchise organisations, and we are particularly proud to be able to support Subway with the latest payment technology, our pan-European reach and our comprehensive know-how in deploying our solutions in the complex, multiple-stakeholder environment.”

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