Jack Henry & Associates, Inc. is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division today announced that TruStone Financial Federal Credit Union has launched the Banno Mobile™ app to deliver a sophisticated and highly integrated digital banking experience to its more than 20,000 mobile banking members.
The $1.19 billion Plymouth, Minnesota-based credit union reports strong adoption of the new app, and its customizable format has been very well received by members. Banno Mobile supports a simple view of financial portfolios where members can easily adjust their display to feature preferred accounts and tools.
Hans Iverson, COO at TruStone Financial, explained, “We meet a number of diverse financial needs for our members, and with Banno Mobile our members can create the perfect app for their personal circumstances. For instance, a member may choose to view secondary mortgages and credit cards at first glance. Banno Mobile makes this level of customization easy, and its features encourage our members to rely more on TruStone Financial as their primary financial provider.”
TruStone Financial reports that since launching Banno Mobile, members are exploring more of the digital capabilities the credit union has to offer. Due to the app’s easy interface and deep integrations, TruStone Financial has revealed an increase in both mobile deposit capture and overall app usage.
Iverson added, “Offering an app that members truly feel comfortable with can contribute to enhanced adoption and cross-sell opportunities. We are excited about our future with Banno Mobile. Jack Henry & Associates has a clearly defined, sophisticated vision for this digital platform, something that truly sets them apart.”
Banno Mobile delivers an unparalleled digital banking experience for both members and employees. Its administrative portal is just as intuitive as the front end. Both experiences are built to help the credit union movement focus more on personal relationships complemented by intelligent services.
Ted Bilke, president of Symitar, added, “TruStone Financial continues to focus on providing what members need, when and where they need it. The credit union understands the importance of a digital banking solution that is tightly incorporated across business offerings for a cohesive, seamless user experience. Banno Mobile, together with its integration to the Symitar Episys® core platform, creates a competitive advantage for the credit union and an unmatched experience for members.”