Mitchells & Butlers selects Flypay

Mitchells & Butlers selects Flypay
11.05.2017 11:45 am

Mitchells & Butlers selects Flypay

Payments

Mitchells & Butlers (M&B), one of the largest operators of restaurants, pubs and bars in the UK, has today announced a partnership with Flypay and its ground-breaking Flyt platform.

Responding to customer demand, M&B will be including frictionless payments across its estate of around 1,700 pubs, bars and restaurants, with the aim of revolutionising the customer journey. The partnership will enable M&B to access a range of different solutions, each offering an individual experience for customers and tailored to each brand's bespoke requirements.

The services include Flypay’s industry leading Pay at Table and Bar Tabs technologies. In several M&B brands, guests will be able to redeem Eagle Eye vouchers directly from their phones without going to the bar. These combinations of technology provide a frictionless and waiterless payment process, powered by the Flyt platform and fully integrated with the industry leading Zonal Aztec EPOS. 

Trends suggest more and more guests, especially millennials, would prefer to pay for food and drink using technology. As a response to this and in order to increase customer satisfaction, whilst enabling front-of-house teams to spend more time being attentive to customers,  the M&B estate will be able to take advantage of a range of experiences, beginning with Flypay’s Pay at Table and Bar Tab solutions.

Chris Hopkins, Commercial and Marketing Director, M&B, commented: “Digital innovation opens up many possibilities to enhance customer experience and improve the efficiency of our operations.  We’re delighted to have Flypay as a partner.  The Flyt platform offers a breadth of services and crucially provides real flexibility for each of our brands across our estate.”

Tom Weaver, CEO, Flypay, commented: “Our integrations through the Flyt platform will dramatically streamline M&B’s operations, increasing efficiencies, whilst most importantly, responding to customer needs. We are really excited to be playing such a crucial role in this journey with M&B, who will be the largest operator in the UK, (based on number of sites), to adopt next generation mobile payment technology.” 

Related News

NatWest brings Apple Pay to business credit cards

NatWest today brings Apple Pay to its Business credit card customers, providing a safer, more secure and private way to pay that helps... Read more »

Mastercard and ANNA Money enter next phase of partnership as the ‘debit card that meows’ comes of age

Mastercard and ANNA Money today announced an extended partnership that will support ANNA’s customers with value-added services.

ANNA is... Read more »

BNY Mellon automates global payment inquiries, becoming the first US bank to offer SWIFT gpi Case Resolution service

BNY Mellon has recently collaborated with SWIFT to be the first U.S. bank to offer the gpi Case Resolution service to clients, and the fifth globally. This... Read more »

EDPIA welcomes SIA as a new member

The European Digital Payments Industry Alliance (EDPIA) is happy to announce that SIA, a leading European hi-tech company in payment services... Read more »

Paymentology works with Utility Warehouse to help customers reduce their bills

Utility Warehouse (UW), has selected cloud-based payment processing platform, Paymentology, to process its cashback card transactions. UW... Read more »

Global payments firm Sokin partners with Jumio to disrupt the world of cross-border transfers

Sokin, the new generation payments firm, has announced a partnership with Jumio to introduce the latest digital identity verification... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel