Since the beginning of the year, more than 170 thousand individuals have submitted applications through the Digital Profile service on the Public Services Portal for consumer loans and for Halva  instalment cards through Sovcombank. Today, the Bank receives nearly a quarter of its online loan applications through the Digital Profile service on the Public Services Portal, and that number is  constantly growing.  

In terms of the number of individuals providing consent to access their personal data to process loan applications through the service, the Bank is in the top three, following Sberbank and VTB (according to the Bank of Russia).  

As of early August 2021, more than 5 million individuals had given consent through the Public Services  Portal when applying for loans and insurance products.  

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The Digital Profile service was created in May 2020 to enable convenient remote interaction between  individuals and businesses through a secure state-run platform – a unified identification and  authentication system. In fact, this is an expanded version of the individual personal accounts available  through the Public Services Portal, where information from various databases (the Federal Tax Service,  Rosreestr, the Interior Ministry, the Pension Fund of the Russian Federation, etc.) is stored.  

Through the Digital Profile service, individuals can provide personal information to banks, insurance  companies and microlenders and receive fully digital services without having to visit an office.  

Nineteen banks, four insurance companies and two microlenders are currently taking part in the project.  Sovcombank was connected to the Digital Profile service on 21 May 2020, immediately after the service  was put into full-scale operation on the website of the Public Services Portal of the Ministry of Digital  Development, Communications and Mass Media of the Russian Federation in conjunction with the Bank  of Russia.  

The project is expected to be expanded in the future to encompass all banks and microlenders, and new  information will be added. In March 2021, for example, a mechanism for sending personal tax returns to  banks when applying for loans was made available through the Digital Profile service on the Public  Services Portal. After receiving an individual’s consent to share their data, a copy of their tax return is  automatically sent to the bank, and information is recorded in the user’s personal account about when  and to whom consent was granted.  

The Public Services Portal of the Russian Federation, the official Internet portal for public services in  Russia, contains reference information for individuals and legal entities on procedures for the provision of public services, including online.