• The ieDigital and OutSystems partnership gives financial services providers such as banks and building societies with the option to greatly enhance their customer-facing digital platforms in an efficient, cost-effective manner 
• The partnership provides a range of pre-built, low-code applications which can be fully customised as requested by financial services clients 

Financial services providers, including banks, building societies and mortgage lenders can now benefit from a suite of pre-built, low-code applications thanks to a strategic partnership between ieDigital, one of the UK’s leading financial technology providers, and low-code specialist, OutSystems, a leader in the modern application platform space. 

These solutions will provide the clients of ieDigital, including banks, building societies and mortgage lenders, with the opportunity to enhance their customer service experience across origination, self-servicing, retention, and collections. The power of the OutSystems platform enables changes to be driven swiftly, meaning clients will be able to react quickly to market movements, or take innovative new products to market rapidly.  

The partnership also allows extra services to be provided to support broader digital transformation, one example being the ability to analyse the data collected when customers fill out an online application for a new financial product. 

Garry Larner, Commercial Director at ieDigital, said: “We are always looking at ways we can help financial services providers offer the innovation that their customers take for granted in today’s environment.  

“By pioneering the low-code market and having a vision to transform how enterprise software is delivered, the OutSystems platform perfectly complements our existing product-offering. We look forward to working alongside them to continue delivering market-leading financial technology that makes a real impact to all that use it.” 

The overall aim of the partnership is to allow financial services providers to accelerate growth, optimize cost efficiency and manage risk. The partnership will incorporate full 24x7 application support and a secure, PCI compliant cloud environment to manage payments and transfers. 

The OutSystems partnership will further build on the Interact Application Suite, an approach that ieDigital has successfully delivered already with Cambridge & Counties Bank to allow it to manage risk around financial crime. The solution also incorporates a smoother process for customer onboarding, improved automation middle and back office staff, and better in-house knowledge for the development of future applications.  

It also provides Cambridge & Counties Bank with the option to build an in-house development function. 

OutSystems is a modern application platform with AI-powered automation across the entire application lifecycle to help customers build applications fast, right, and for the future. It is a leader in the 2021 Gartner Magic Quadrant for Multi-experience Development Platforms (MXDP).