HID Global®, a worldwide leader in trusted identity solutions, forecasts a shift in the use of identity technology that will lead to increased adoption of mobile devices and the latest smart card technology, a greater emphasis and reliance on the cloud, and a radical new way of thinking of trust in smart environments and Internet of Things (IoT).
Ultimately, HID Global predicts the 2017 trends will transform the way trusted identities are used with smart cards, mobile devices, wearables, embedded chips and other “smart” objects, particularly in industries focused on regulatory compliance, such as government, finance and healthcare markets. This shift will precipitate the move from legacy systems to NFC, Bluetooth Low Energy and advanced smart card technology to meet the evolving needs of enterprises and governments worldwide.
The forecast for 2017 is also based on a breakthrough in adoption of mobile identity technology in 2016. Exemplifying industry-wide trending, HID Global experienced tremendous uptick in customer deployments of its broad mobility solutions and has a strong pipeline of future customer installations in the works to make verification of identities optimised for mobile applications.
“HID Global has forecasted top trends based on our broad view of the market in close collaboration with customers and partners who are assessing and deploying innovative solutions across markets worldwide,” said Stefan Widing, President and CEO of HID Global. “We have been at the forefront of major technology shifts over the years and HID Global believes 2017 will mark an important phase in the industry, as organisations seek to use the broadest range of smart devices ever. This will directly impact how customers view and use trusted identities on both mobile devices and smart cards for more activities in more connected environments in the years ahead.”
HID Global focuses on four significant trends in 2017 that will influence how organisations create, manage and use trusted identities in a broad range of existing and new use cases.
Stronger adoption of mobile devices and advanced smart cards underscores the need for trusted identities
Greater emphasis on the cloud through “hybrid” solutions that combine on-premises and the cloud to create common management platforms for digital IDs
Emerging IoT uses cases to connect, more people, places and things, increasing the need to ensure the Internet of Trusted Things (IoTT)
Embedding trusted identities more deeply in everyday activities for businesses and consumers
These trends will drive new user experiences that are tailored to vertical market requirements. Following are three particularly compelling examples:
Banking: A digital identity transformation will drive consistency across multiple service channels to improve the user experience, from faster instant issuance that is revolutionising the way customers receive new or replacement debit and credit cards, to “out-of-band” mobile push capabilities that increase trust and reduce fraud for consumers, and deliver a much easier path to compliance for financial institutions. Digital IDs will also push the industry to increase trust levels by better associating a user’s true identity (biometrics) with their digital identities.
Government: Trusted identities will change the way citizens interact with government agencies and systems. Passports, national IDs, driver licenses and other credentials will co-exist with new disruptive technologies to change the way IDs are issued by government agencies and used by citizens. Citizen IDs are poised to move to mobile phones this year, where state and national governments will begin offering mobile driver’s licenses and other mobile identity IDs as an option alongside the physical document. Meanwhile, the combination of mobile with innovative physical and logical features will provide more options for government agencies to stay ahead of the counterfeiters by advancing the security, personalisation, management and issuance of physical documents.
Healthcare: In the increasingly connected healthcare environment, institutions will seek to implement better systems to improve the patient experience and enhance efficiencies, while safeguarding and managing access to equipment, facilities, patient data and electronic prescriptions of controlled substances (EPCS) across the healthcare continuum. From hospital to home, healthcare organisations will seek to employ a combination of strong authentication, and new IoT applications to address these challenges.
HID Global anticipates the shift in the use of identity technology will drive industry trends in 2017, along with new solutions and capabilities that enhance the user experience for years to come.