Insurtech on the Rise: One in Ten in UK Now Use Insurance Apps

  • Insurtech
  • 18.05.2023 09:35 am

An analysis of insurance apps in the Google Play Store has revealed that one in ten (10%) adults in the UK now could be using Android apps to manage their insurance policies. 

The survey by app marketing analytics platform App Radar looked into four different insurance sectors including motor, travel, life and home insurance. Overall, the insurance apps analysed had 40% more downloads in 2022 (2.2m) compared to 2021 (1.6m). 

The total lifetime Google Play downloads reached an estimated 6.9 million at the end of 2022. When taking into account Apple App Store downloads, the total in 2022 could have been as high as 13.8 million. 

The most popular insurance app, in terms of lifetime Google Play Store downloads, was Hastings Direct Insurance with 1.2 million downloads, followed by Cuvva with 1.1 million, Holiday Extras with 1 million and MyAviva with 652,000. 

Post Office Travel (256%), Travel Mate - Cedar Tree (249%), Holiday Extras (190%), Dayinsure (100%), Rooster Car Insurance (91%)  experienced the biggest percentage download growth in 2022 when compared to 2021.

When looking at 2022 downloads, the top five apps were Hastings Direct Insurance (392k), Holiday Extras (373k), Admiral Insurance (246k), MyRAC (201k), Cuvva (170k).

Silvio Peruci, Managing Director, App Radar, said: “Reports are claiming that the global insurtech sector is expected to be worth almost $30bn by 2026 from $8bn in 2021. For the UK specifically, the market is ripe for growth with an estimated £50bn potential revenue opportunity from disruption. 

“This should serve as a warning sign for the incumbents that dominate the market with legacy technology. Start-ups in this area are hungry to disrupt and make insurance easy for their customers with new tech. Cuvva, for example, is the second most downloaded insurance app in the Google Play Store, according to our analysis, with DriveScore, Caura, Dayinsure and Rooster joining the race for app users. 

“As the cost of living crisis continues throughout the year, competition among insurance companies for new app users will only increase. What’s more challenging is that consumers are used to shopping around for the best quote when it comes to insurance policies. One way to retain and gain customers is to offer the best user experience and features that they need, in addition to competitive policy pricing. As the insurtech sector continues to grow in uncertain economic times, app developers and marketers will need to undertake thorough market research to understand their customers’ needs to be able to cut through the noise.”

 

Estimated Google Play Store downloads

App

Estimated lifetime downloads (31.12.22)

Estimated downloads 2022

Estimated downloads 2021

Hastings Direct Insurance

1.2m

392k

360k

Cuvva

1.1m

170k

255k

Holiday Extras - UK Airports

1.1m

373k

128k

MyAviva

652k

150k

132k

MyRAC

648k

201k

211k

Admiral Insurance

621k

246k

216k

Post Office Travel

437k

139k

39k

Vitality

225k

90k

67k

DriveScore - Save on Insurance

179k

154k

N/A

Dayinsure

121k

71k

35k

Rooster Car Insurance

97k

63k

33k

Caura: Making Car Admin Easy

82k

73k

N/A

Sainsbury's Bank - Insurance

65k

17k

19k

Veygo by Admiral

63k

22k

13k

By Miles

46k

14k

15k

Elephant Insurance

43k

9k

10k

Smart Health by AIG

35k

14k

11k

Ticker

35k

10k

11k

Saga

34k

9k

9k

SO-SURE. Win-Win Insurance

32k

6k

8k

Tempcover: car & van insurance

26k

8k

11k

Honcho – car and van insurance

15k

200

3k

HSBC Life BenefitsPlus

13k

3k

5k

Travel Mate - Cedar Tree

11k

2k

700

Sterling Short Term

7k

3k

3k

LV= Assist

3k

3k

N/A

Wapp Travel Insurance

1k

1k

N/A

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