Gartner Survey Finds Employee Engagement a Top Concern Affecting Customer Experience
- 7 years 1 month ago
- Infrastructure
Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86 percent of CX executives in a Gartner, Inc. survey ranking it as having an equal or greater impact than other factors such as project management and data skills.
CoInvestor launches Integration with Intelliflo’s ‘Intelligent Office’ Software
- 7 years 1 month ago
- Infrastructure
CoInvestor, the platform digitising alternative asset transactions for advisers, fund managers, and private investors, has integrated its technology with financial advice back-office software supplier Intelliflo’s ‘Intelligent Office’ (iO), to deliver an upgraded service to customers.
CLX Announce IoT Connectivity Partnership with Advent Controls
- 7 years 1 month ago
- Security, Infrastructure
CLX has been working with Advent Controls, a UK based GSM security equipment manufacturer, since January 2018. Advent uses the CLX IoT SIM to add cellular connectivity to their GSM Dialler and Intercom solutions, aiming to 'future proof' their installations as PSTN and ISDN networks continue to be phased out in favor of cellular-based solutions which can offer a more reliable fall back.
Swiss insurance company Helvetia uses Squirro to deliver better search results to its five million customers
- 7 years 1 month ago
- Infrastructure
Helvetia Insurance has replaced Google Search Appliance (GSA) with Squirro Cognitive Search, as it seeks to deliver better search results to its five million customers across Europe. Helvetia is one of Europe’s largest insurance firms, providing an array of retail, corporate and re-insurance products to consumers and businesses all over the continent, and it receives around 150,000 searches every month across its seven web portals.
Oxford Computer Group recognised as winner of 2018 Microsoft Security and Compliance Global Partner of the Year Award
- 7 years 1 month ago
- Infrastructure
Oxford Computer Group today announced it has won the 2018 Microsoft Global Partner of the Year Award for Security and Compliance. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
Thai stock exchange sets out strategic priorities
- 7 years 2 months ago
- Infrastructure
The Stock Exchange of Thailand (SET)’s 13th President has announced the strategic direction “Creating Partnership Platform to Drive Inclusive Growth” with four agendas: Transform, Strengthen, Enhance, and Grow with quality aiming at promoting market quality, improving market accessibility, building capital market infrastructures as well as removing obstacles and streamlining processes for the whole capital market, reinforcing SET’s vision “To... more
More Than 200 International Fintech Pioneers gathered at Finnovation South Africa 2018 to Accelerate Digital Innovations
- 7 years 2 months ago
- Infrastructure
Finnovation South Africa 2018 opened today at the Radisson Blu Gautrain, Johannesburg, where more than 200 international Fintech experts, African digital pioneers, investors, policymakers, entrepreneurs and leading bankers gathered to harness the Fintech revolution.
Key financial companies bank on Magnolia’s integration strengths
- 7 years 2 months ago
- Infrastructure
Swiss Re, Generali, Rabobank and Groupe Mutuel are among the most recent companies from the banking, financial services and insurance (BFSI) sector to choose Magnolia CMS for their digital transformation and customer experience initiatives.
Finastra's New Platform Components Accelerate Innovation for 9,000 Banks and Give Fintechs Access to a Global Marketplace
- 7 years 2 months ago
- Banking, Infrastructure
Today, at Money 20/20 Europe, in Amsterdam, Netherlands, Finastra announced the availability of the three core components within its FusionFabric.cloud platform for open innovation. Combined, the components accelerate innovation for 9,000 banks and financial institutions and give Fintechs access to a global marketplace:
collectAI improves Hanseatic Bank’s receivables management with a 24 percent higher collection rate
- 7 years 2 months ago
- Infrastructure
collectAI, the digital receivables management company, has announced its collaboration with Hanseatic Bank today at the European fintech conference Money2020. Hanseatic Bank, a 75 percent subsidiary of Société Générale, is one of the first banks to deploy collectAI’s B2B2C white label solution for digital payment reminders in the segments of credit cards and consumer credits.
Appian Named Technology Alliance Partner of the Year by Blue Prism
- 7 years 2 months ago
- Infrastructure
Appian, a leading Low-Code and Business Process Management platform provider, today announced it was awarded Technology Alliance Partner of the Year at Blue Prism World 2018 in New York City.
ARQA Technologies advances its OMS solutions into European markets through QuantHouse data and hosting services support
- 7 years 2 months ago
- Trading Systems, Data, Infrastructure
ARQA Technologies, one of the major players in technologies for financial markets, continues developing solutions for the European markets for complex trading infrastructures, powered by QuantHouse data and hosting services. The new opportunities are the result of high demand for ARQA OMS – a classic OMS for sell-side companies which use Sales&Trading approach in servicing clients.
ParcelHero says BHS.com's situation is an evidence of department stores' need for multichannel sales.
- 7 years 2 months ago
- Infrastructure
The online delivery expert ParcelHero says the scrapping of the resurrected BHS website shows UK department stores can only survive with a multichannel sales approach.
Moody’s upgrades Atlantica Yield’s Credit Rating to Ba3 with Positive Outlook
- 7 years 2 months ago
- Infrastructure
Atlantica Yield plc (NASDAQ: AY) (“Atlantica”), the sustainable total return company that owns a diversified portfolio of contracted assets in the energy and environment sectors, announced today that Moody’s Investors Service (“Moody’s”) upgraded its Corporate Family Rating by one notch to Ba3 from B1, with positive outlook.
DSB Announces Technology Advisory Committee Membership
- 7 years 2 months ago
- Infrastructure
The Derivatives Service Bureau today announced the members of its newly formed Technology Advisory Committee (TAC). The mission of the TAC is to provide guidance and recommendations to the DSB Board on technology implementation and investment to support the DSB role as a critical market infrastructure for providing financial instrument identifiers. As part of the DSB governance structure, it will also enable the DSB to sample industry sentiment... more
