Following a successful period of growth and transformation, Ben Agnew has decided to step down as CEO of The Payments Association, as the business enters its next phase after investment from Nineteen Group in 2025.

During his tenure, Ben has played a pivotal role in establishing The Payments Association as the largest and most influential payments community and events platform in the market. Driving positive change through creating industry platforms, influencing policy and connecting industry. Under his leadership, revenues and membership were tripled, the organisation significantly expanded its market relevance and commercial reach and growth capital was secured.

With these strong foundations now in place, both parties believe this is the right time for new leadership in the next stage of the company’s growth and development.

Ben Agnew said: “It has been a privilege to lead The Payments Association and work alongside such a talented team, members, partners and represent our industry. I am incredibly proud of what we have achieved together in becoming a strategic partner for the industry, and building a market-leading platform with strong momentum and exciting future potential. I am grateful for the relationships, challenges and opportunities that have shaped my time at the Association. I wish the team and Nineteen Group every success in the years ahead.”

Alison Jackson, CEO of Nineteen Group, said: “We would like to thank Ben for his significant contribution to The Payments Association. He has helped build a strong and highly respected platform, created a robust foundation for future growth, and leaves the business well positioned for its next chapter of international growth.”

Further updates regarding leadership and future plans will be shared in due course.