Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Apple Creek Bank, headquartered in Apple Creek, Ohio, has selected Fiserv as its new technology partner. The bank will move to the Precision® core account processing platform and add multiple back-office tools, along with services for retail and business customers. The bank, which has $140 million in assets, wanted a technology partner that would deliver more value for the organization and take time to understand and support its goals.
“The Fiserv team has been very knowledgeable and impressive. They listened and learned about our goals and processes, and then laid out a plan for our new technology foundation,” said Richard Miller, SVP and CFO, Apple Creek Bank. “Whether in the area of loans or deposit operations, Fiserv was able to present multiple opportunities to gain efficiency.”
Miller says each of these efficiency gains may save a few minutes, which adds up. The account opening process is one example of a common process that the bank expects to become faster and smoother, creating a better experience for both employees and customers.
Digital banking is another area Apple Creek Bank is looking forward to expanding and upgrading with Fiserv solutions. This includes adding person-to-person payment capabilities with Popmoney®.
“Apple Creek Bank is focused on reaching younger customers. The bank’s leadership understands that its digital presence is key to attracting all customers, and especially younger ones,” said Byron Vielehr, group president, Depository Institution Services, Fiserv. “Integrated solutions from Fiserv will help the bank create a consistent cross-channel experience that gives consumers what they need to manage their financial lives, and to do so quickly and easily.”
In addition to choosing core account processing from Fiserv in an outsourced environment, Apple Creek has selected Retail Online™ and Business Online™ for consumer and business online banking, Mobiliti™ for mobile banking, CheckFree® RXP® for online bill payment, Director® for enterprise content management, and additional solutions.
Fiserv is the U.S. market leader in account processing services, and more than one-third of U.S. financial institutions rely on Fiserv for account processing solutions and expertise.
In a world that is moving faster than ever before, Fiserv helps clients deliver solutions that are in step with the way people live and work today – financial services at the speed of life. Learn more at fiserv.com.