AI-Driven Alliance Improves Onboarding for Risk Management and Real-Time Decision-Making for Banks Worldwide

Digital fraud is rising fast: In the U.S., losses hit $12.5 billion in 2024. Online crime there reached $16.6 billion. In Europe, payment fraud topped €2 billion in just the first six months 2023. To fight this wave, GFT Technologies and FICO, a global leader in analytic software, have joined forces in a new global partnership. Their goal: help banks act in real-time, stop fraud early, and simplify risk decisions using AI.

“This partnership reflects what the market needs most: speed, trust, and intelligence at scale,” said Marco Santos, Global CEO of GFT. “Together with FICO, we are helping institutions around the world rethink how they respond to risk and deliver better, safer experiences for their customers.”

Early successes of the alliance are projects delivered in both Asia and Latin America. For a digital bank in Asia, FICO’s real-time analytics powered rapid decision-making and risk controls. Together, GFT and FICO enabled digital onboarding, live identity checks, and continuous updates throughout the customer lifecycle. For one of Latin America’s largest insurance companies, GFT implemented demand management powered by FICO® Platform's decision engine. This allowed them to classify, prioritize, and optimize projects based on strategic data and clear rules. This approach ensured a precise focus on projects delivering maximum benefit and impact for the insurer and its clients.

The alliance blends GFT’s strength in cloud, data, and digital banking with FICO’s solutions for fraud detection, credit risk, and decision management. Together, they offer banks and fintechs a single, integrated way to manage threats, meet compliance demands, and deliver better customer journeys. A key highlight of the partnership will be the integration of GFT’s generative AI product Wynxx, which automates critical phases of the software development lifecycle. It is set to become a core driver of implementations going forward. Wynxx will act as a catalyst, offering deeper data analysis, and the discovery of hidden patterns for FICO implementation projects before feeding data to the relevant FICO solution. FICO solutions included in the partnership cover the entire customer lifecycle, from decision orchestration, real-time fraud detection and credit risk management to customer communication.

“FICO’s solutions include a category leader in fraud prevention, protecting more than 4 billion payment accounts worldwide,” said Alexandre Graff, FICO vice president for Global Partners & Alliances. “Our innovations combine machine learning, 360 degree views of customer behavior, and decision optimization to power smarter decisions that detect fraud earlier and build customer trust. Our partnership with GFT will bring this power to more businesses worldwide, helping them protect their customers in an increasingly dangerous online world.”

To scale these benefits globally, GFT has launched a dedicated Center of Excellence for FICO technologies. It will train skilled teams and support standardized rollouts in banking, insurance, and beyond. As fraud grows more complex, this new collaboration will help banks act faster, reduce risk, and build long-term trust—globally.